Magnet in Darlington is seeking an Inbound Call Advisor to be the first point of contact for customers across chat, email and phone. You will resolve queries, provide solutions and maintain accurate records to ensure a professional service.
The role requires strong communication, a calm, proactive approach and the ability to work both independently and as part of a team. Salary is circa £26,538.48 with 40 hours per week in a full-time capacity.
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Customer Care Pro: Inbound Call Specialist employer: Nobia
At Magnet, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in our Newark showroom. With structured training, career progression opportunities, and a generous benefits package including uncapped commission and a monthly car allowance, we empower our Store Managers to lead successful teams while delivering outstanding customer experiences. Join us in shaping the future of kitchen design and enjoy a supportive environment where your contributions are valued and recognised.
