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- Tasks: Lead the installation of smart light systems in senior care facilities across the UK.
- Company: Nobi is revolutionising safety in senior care with innovative technology.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for growth and collaboration in a supportive environment.
- Why this job: Join a mission-driven team improving lives through cutting-edge technology.
- Qualifications: 5+ years in technical installations and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
About Nobi
Nobi is redefining safety in senior care with smart technology designed to prevent risks before they happen and give caregivers peace of mind. Our discreet, intelligent solutions—starting with the fall-detecting smart light—are built to protect older adults while supporting independence, comfort, and dignity. Today, Nobi’s platform goes beyond detection: it provides proactive insights, helps staff understand daily patterns, and quietly improves life inside care communities. We focus exclusively on care homes, where falls and safety challenges are most acute. By working closely with operators, we’re solving for one of the industry’s biggest risks—reducing falls, easing staff workload, and setting a new standard for modern, technology-enabled care. The UK is one of Nobi’s fastest-growing markets and a cornerstone of our global expansion.
We are seeking a highly motivated and skilled Product Installation Specialist to join our dynamic UK team. This role is critical in ensuring the successful installation of Nobi’s Smart Light solutions in senior care facilities across the United Kingdom. The ideal candidate will combine technical expertise with strong communication and project management skills to lead installations, train on-site installers, and liaise effectively with care facility staff and residents.
Responsibilities
- Technical Oversight
- Lead on-site installation and configuration of Nobi Smart Light systems, ensuring all technical and functional requirements are met.
- Provide technical training to installation teams to ensure high-quality execution.
- Troubleshoot and resolve issues related to electrical wiring, network connectivity, and IoT device integration during installation.
- Project Coordinator
- Act as the on-site project coordinator during installations, managing schedules and resources.
- Ensure that installations are completed on time and align with customer expectations and Nobi standards.
- Work together with an Onboarding & Training Specialist as part of a duo to provide a seamless customer experience.
- Communication & Coordination
- Liaise with care facility management, staff, and residents to communicate installation plans, timelines, and system functionality.
- Address any concerns or questions from stakeholders with empathy and professionalism.
- Post-Installation Support
- Ensure proper documentation and handover of the installed system, including as-built records.
- Collaborate with the Customer Success team to provide ongoing support during the implementation process and address any follow-up issues.
- Cross-Functional Collaboration
- Support testing and feedback for new product features.
Qualifications
- Technical Expertise
- Solid understanding of electrical systems, including wiring, circuits, and troubleshooting.
- Familiarity with smart home technologies, IoT devices, and network configurations (Wi-Fi setup, IP addressing, etc.).
- Soft Skills
- Excellent verbal and written communication skills, with the ability to train and guide others effectively.
- Strong interpersonal skills to engage with diverse groups, including care facility staff, residents, and technical teams.
- Fluency in English is required.
- Experience
- 5+ years of experience in a technical field involving installations, product support, or systems engineering.
- Experience managing on-site teams and coordinating multi-party projects.
- Background in customer-facing roles with a focus on delivering exceptional service.
- Additional Skills
- Knowledge of industry standards related to electrical safety and IoT device security.
- Experience in the senior care or healthcare sector is a plus.
- Proficiency with Microsoft Office, Google Workspace, and ERP/service desk tools.
- Physical Requirements
- Ability to safely and effectively perform on-site installations, including carrying equipment, climbing ladders, and working with electrical systems.
- Willingness to travel extensively for on-site work across the UK with overnight stays as needed.
Schedule
Full-time, 40-hour work week, Monday to Friday with occasional nights and weekends.
Product Installation Specialist UK in Royal Leamington Spa employer: NOBI
Contact Detail:
NOBI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Installation Specialist UK in Royal Leamington Spa
✨Tip Number 1
Network, network, network! Get out there and connect with people in the senior care and tech industries. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! When you get the chance to meet with hiring managers or during interviews, make sure to highlight your technical expertise and project management experience. Share specific examples of how you've successfully led installations or trained teams in the past. We want to see your passion for making a difference in senior care!
✨Tip Number 3
Don’t forget to follow up! After any interview or networking event, drop a quick thank-you email to express your appreciation. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role and how you can contribute to Nobi’s mission.
✨Tip Number 4
Apply through our website! We’ve made it super easy for you to submit your application directly. This way, you’ll be sure it lands in the right hands. Plus, it shows you’re genuinely interested in joining our team at Nobi and helping us redefine safety in senior care!
We think you need these skills to ace Product Installation Specialist UK in Royal Leamington Spa
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical expertise in electrical systems and smart technologies. We want to see how your experience aligns with the role, so don’t hold back on showcasing your troubleshooting skills!
Communicate Clearly: Since this role involves liaising with care facility staff and residents, it’s crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can effectively convey information.
Tailor Your Application: Take a moment to tailor your CV and cover letter to reflect the specific responsibilities and qualifications mentioned in the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at NOBI
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of electrical systems and smart home technologies. Be ready to discuss how you would troubleshoot common issues during installations, as this role requires a solid understanding of IoT devices and network configurations.
✨Showcase Your Communication Skills
Since you'll be liaising with care facility staff and residents, practice explaining technical concepts in simple terms. Prepare examples of how you've effectively communicated with diverse groups in the past, highlighting your ability to address concerns with empathy.
✨Demonstrate Project Management Prowess
Be prepared to talk about your experience managing on-site teams and coordinating projects. Think of specific instances where you successfully led an installation or training session, ensuring everything was completed on time and met customer expectations.
✨Emphasise Customer-Centric Mindset
Nobi values exceptional service, so come equipped with examples of how you've gone above and beyond for customers in previous roles. Discuss how you would ensure a seamless experience for care facilities during the installation process.