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- Tasks: Manage daily operations of a vibrant recording studio and ensure an exceptional client experience.
- Company: Join Noatune, a creative hub in Hackney with a reputation for excellence.
- Benefits: Enjoy free studio time, health perks, and opportunities for professional growth.
- Why this job: Be part of a dynamic team and work with renowned artists in a creative environment.
- Qualifications: 3+ years in customer-facing roles and hands-on recording experience required.
- Other info: Flexible working hours with a supportive team and a strong focus on client satisfaction.
The predicted salary is between 28000 - 35000 £ per year.
An exciting opportunity to manage a reputable independent recording studio in the creative hub of Hackney, London.
Salary: £28,000 base salary + quarterly revenue-based additional pay. Total compensation: typically £30,000–£35,000 (paid as base + revenue and performance bonus).
Location: Hackney, London (on-site)
Start: ASAP (flexible for the right person)
About Noatune
Noatune is an independent, Scandinavian-influenced writing and recording studio based in Netil House, Hackney - next to Broadway Market & London Fields. We operate multiple high-end studios used for writing sessions, vocal recording, production, mixing, and commercial voiceover/post work. We take pride in high standards, clear communication, and a consistently strong client experience.
The role
This is an operations and bookings role for a hardworking, reliable and highly organised individual who loves music and has a solid understanding of the key elements of recording and music production. You will run the day-to-day studio operation: handling enquiries, advising clients, converting leads into paid bookings, maintaining studio readiness and cleanliness, managing runners, coordinating engineers/freelancers, and ensuring an excellent client experience.
This is a highly client-facing position and requires strong people skills: friendly, confident, calm under pressure, and easy to work with.
Key responsibilities
- Respond promptly and professionally to enquiries (email/WhatsApp/phone)
- Advise clients on studio processes and realistic booking durations (recording/editing/mixing workflows)
- Prepare and send clear quotes, follow up appropriately, and convert enquiries into paid bookings
- Maintain client relationships and encourage repeat bookings
- Ensure studios are clean, stocked, and session-ready
- Manage runners and consistently uphold studio standards
- Coordinate engineers/freelancers where required
- Handle issues calmly and professionally to protect the client experience
- Ensure deposits/invoices are issued accurately and on time
- Follow up overdue invoices weekly (polite, organised, consistent)
- Handle label/corporate invoicing requirements where needed (e.g., POs, finance contacts, payment terms)
- Maintain clear notes and records to support finance processes
- Sales follow-up & rebooking: follow up unconverted enquiries, re-engage previous clients/members, and upsell where appropriate
- Membership & writing camps: support and retain our member community, organise a simple monthly member mingle, and run 6–12 writing camps per year
Requirements (minimum)
- 3+ years professional, customer-facing experience with real responsibility (operations, venue/hospitality management, retail management, studio/space operations, admin/coordination, etc.)
- Hands-on recording/production experience (home studio is fine) — you must understand session workflows well enough to advise clients confidently
- Strong written English and confident phone manner
- Confident handling difficult conversations
- Highly organised, reliable, and proactive
- Comfortable managing runners and enforcing standards
- IT-literate / computer-savvy
- Currently living in London with a reliable commute to Hackney (ideally ≤40 minutes)
Preferred
- Experience in a commercial studio or creative workspace environment
- Team lead / duty manager / supervisor experience
- Further education/training (degree or diploma)
- Experience handling corporate invoicing and PO processes
Working hours
Full-time (40 hours/week), mostly 10am–6pm Monday–Friday, on-site. Studio work occasionally requires flexibility during busy periods and may involve urgent out-of-hours support.
Benefits
- Free studio time in downtime (fair-use policy)
- Varied work across client communication, operations, and studio readiness
- High autonomy and real responsibility within a respected independent studio
- Strong learning curve: commercial workflows, quoting, client handling, operations
- Work in Netil House in Hackney, close to London Fields
- Health & wellbeing perks: free access to Netil House rooftop sauna and cold plunge
- Friendly, inclusive working environment
- Annual salary review and opportunity to grow in the role as the business grows
How to apply (required)
Please include a short cover letter (150–250 words). Applications without a short cover letter will not be considered.
Please apply by emailing jobs@noatune.com only.
Recording Studio Operations Manager - Noatune Studios (Bookings & Client Experience) employer: Noatune Studios
Contact Detail:
Noatune Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recording Studio Operations Manager - Noatune Studios (Bookings & Client Experience)
✨Tip Number 1
Get to know Noatune before you apply! Check out their website and social media to understand their vibe and what they value. This will help you tailor your approach and show them you're genuinely interested.
✨Tip Number 2
When you reach out, be friendly and professional. Remember, this role is all about client experience, so showcase your people skills right from the start. A warm tone can make a big difference!
✨Tip Number 3
Prepare for potential interviews by thinking about how you’d handle common studio scenarios. They’ll want to see that you can keep calm under pressure and manage client expectations effectively.
✨Tip Number 4
Don’t forget to follow up after your application! A polite email expressing your continued interest can keep you on their radar. Just remember to keep it short and sweet!
We think you need these skills to ace Recording Studio Operations Manager - Noatune Studios (Bookings & Client Experience)
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Keep it short and sweet, between 150-250 words, and make sure to mention why Noatune caught your eye. Highlight your customer-facing experience and any recording or production skills you have.
Show Off Your Organisational Skills: Since this role is all about keeping things running smoothly, don’t forget to showcase your organisational prowess in your application. Mention any systems or processes you've implemented in previous roles that helped improve efficiency.
Be Clear About Your Commute: We want to know where you're based and how long it takes you to get to Hackney. Make sure to include this info in your cover letter so we can see if you’re a good fit for the commute requirements.
Apply Through Our Website: Remember, we only accept applications via jobs@noatune.com. So, make sure to send your full application there, including your cover letter. No calls or drop-ins, please!
How to prepare for a job interview at Noatune Studios
✨Know Your Studio Stuff
Make sure you brush up on your recording and production knowledge. Understand the typical studio session workflows and be ready to discuss them. This will show that you can confidently advise clients and handle their enquiries.
✨Show Off Your People Skills
Since this role is highly client-facing, practice how you communicate. Be friendly, calm under pressure, and confident in handling difficult conversations. Think of examples from your past experiences where you’ve successfully managed client relationships.
✨Be Organised and Proactive
Demonstrate your organisational skills by preparing for the interview with a clear plan. Bring notes on how you would manage bookings, maintain studio readiness, and handle invoicing. This will highlight your proactive approach to operations.
✨Tailor Your Cover Letter
Don’t forget to craft a short cover letter that stands out! Mention why you’re interested in Noatune specifically and include your relevant experience. This is your chance to make a great first impression before the interview even starts!