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- Tasks: Support Sales and Logistics teams with daily E-Solutions service tasks.
- Company: Join a dynamic team working with top parcel carriers like DPD and DHL.
- Benefits: Enjoy a flexible work environment with opportunities for growth and development.
- Why this job: Gain valuable experience in logistics while making a real impact on customer satisfaction.
- Qualifications: Proficient in MS Suite; strong communication and organisational skills required.
- Other info: This is a maternity cover role lasting 9 months to 1 year.
The predicted salary is between 30000 - 42000 £ per year.
You will be with our Sales, Operational & Contract Logistics Teams to handle our daily E-Solutions service requirements. This position requires good planning & organisational skills to prioritise daily requests and attention to detail. We work closely with parcel carriers such as DPD, Royal Mail, DHL, UPS etc. This role is maternity cover and will be 9 months - 1 year. Based at either our Hemel Hempstead site or our Egham site.
Duties involved but not limited to:
- Carrier invoice reconciliation
- Issue invoices to customers
- Issue credit notes for parcels lost or damaged in transit
- Update carrier and customer rate cards
- Assist with creating customer rate cards for new customers based on agreed rates
- Update rate cards within shipping platform
- Create/Update SOP’s relating to invoicing
- Review weekly/monthly statements
- Issue carrier quotes
- Internal reporting
- Ad Hoc admin
Skills and experience required:
- Experienced in MS Suite applications including Word, PowerPoint, Excel and Outlook
- Excellent verbal and written communication skills with a proven history of providing Customer Service
- Organisational and time management skills
- Ability to multitask and prioritise tasks effectively
- Reliable and punctual with a strong work ethic
- Attention to detail with the ability to prioritise and efficiently manage workload
- Any other ad hoc tasks as and when required and instructed by the Line Manager
E Solutions Administrator Maternity Cover employer: Noatum
Contact Detail:
Noatum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E Solutions Administrator Maternity Cover
✨Tip Number 1
Familiarise yourself with the parcel carriers we work with, like DPD, Royal Mail, DHL, and UPS. Understanding their processes and systems will give you an edge in discussions during the interview.
✨Tip Number 2
Brush up on your MS Suite skills, especially Excel, as you'll be handling invoicing and rate cards. Being able to demonstrate your proficiency in these applications can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks or projects in previous roles. This will showcase your organisational and time management skills, which are crucial for this position.
✨Tip Number 4
Think about how you can contribute to improving our internal processes. Having ideas ready to discuss can show your proactive attitude and willingness to enhance our operations.
We think you need these skills to ace E Solutions Administrator Maternity Cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the E Solutions Administrator role. Emphasise your organisational skills, attention to detail, and experience with MS Suite applications.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience in customer service and how you can handle invoicing and rate card updates effectively.
Showcase Relevant Experience: In your application, provide examples of past roles where you managed multiple tasks or worked closely with teams. Highlight any experience with carrier invoice reconciliation or similar administrative tasks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Noatum
✨Showcase Your Organisational Skills
Since the role requires excellent planning and organisational skills, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and ensured timely completion.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. During the interview, mention instances where your meticulous nature helped avoid errors or improved processes. You could also prepare to discuss how you approach tasks that require precision, such as invoice reconciliation.
✨Familiarise Yourself with Carrier Services
As you'll be working closely with parcel carriers like DPD, Royal Mail, and DHL, it’s beneficial to have a basic understanding of their services and processes. Research these companies and be ready to discuss how you would handle issues related to lost or damaged parcels.
✨Prepare for Customer Service Scenarios
Given the emphasis on customer service in the job description, think of examples where you provided exceptional service. Be ready to explain how you handled difficult situations or resolved customer complaints effectively, showcasing your communication skills.
