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- Tasks: Join our team to manage daily E-Solutions service requests and support logistics operations.
- Company: We are a dynamic logistics company collaborating with top carriers like DPD, Royal Mail, and DHL.
- Benefits: Enjoy a flexible work environment with opportunities for growth and development.
- Why this job: Gain valuable experience in logistics while working in a supportive and fast-paced team culture.
- Qualifications: Proficiency in MS Suite and strong communication skills are essential; multitasking is key!
- Other info: This is a maternity cover role lasting 9 months to 1 year, based in Hemel Hempstead or Egham.
The predicted salary is between 24000 - 36000 £ per year.
You will be with our Sales, Operational & Contract Logistics Teams to handle our daily E-Solutions service requirements. This position requires good planning & organisational skills to prioritise daily requests and attention to detail. We work closely with parcel carriers such as DPD, Royal Mail, DHL, UPS etc. This role is maternity cover and will be 9 months - 1 year. Based at either our Hemel Hempstead site or our Egham site.
Duties involved but not limited to:
- Carrier invoice reconciliation
- Issue invoices to customers
- Issue credit notes for parcels lost or damaged in transit
- Update carrier and customer rate cards
- Assist with creating customer rate cards for new customers based on agreed rates
- Update rate cards within shipping platform
- Create/Update SOP’s relating to invoicing
- Review weekly/monthly statements
- Issue carrier quotes
- Internal reporting
- Ad Hoc admin
Skills and experience required:
- Experienced in MS Suite applications including Word, PowerPoint, Excel and Outlook
- Excellent verbal and written communication skills with a proven history of providing Customer Service
- Organisational and time management skills
- Ability to multitask and prioritise tasks effectively
- Reliable and punctual with a strong work ethic
- Attention to detail with the ability to prioritise and efficiently manage workload
- Any other ad hoc tasks as and when required and instructed by the Line Manager
Administrator- Maternity Cover (Contract) employer: Noatum
Contact Detail:
Noatum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator- Maternity Cover (Contract)
✨Tip Number 1
Familiarise yourself with the key parcel carriers mentioned in the job description, such as DPD, Royal Mail, DHL, and UPS. Understanding their processes and services will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your MS Suite skills, particularly Excel, as you'll be handling invoicing and rate cards. Consider taking a quick online course or tutorial to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks in previous roles. Being able to articulate your organisational and time management skills will show that you're capable of handling the demands of this position.
✨Tip Number 4
Research common challenges faced in administrative roles within logistics and e-solutions. Being able to discuss these challenges and how you would address them can demonstrate your proactive approach and problem-solving skills.
We think you need these skills to ace Administrator- Maternity Cover (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MS Suite applications and any relevant administrative roles. Emphasise your organisational skills and attention to detail, as these are crucial for the position.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the maternity cover role and how your skills align with the job requirements. Mention your experience in customer service and your ability to handle multiple tasks effectively.
Showcase Relevant Experience: If you have experience with invoicing, carrier reconciliation, or working with logistics teams, make sure to include specific examples in your application. This will demonstrate your capability to handle the duties outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key for this role.
How to prepare for a job interview at Noatum
✨Showcase Your Organisational Skills
Since the role requires excellent planning and organisational skills, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and ensured that deadlines were met.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. During the interview, mention instances where your meticulous nature helped avoid errors or improved processes. You could also prepare to discuss how you handle tasks like invoice reconciliation or updating rate cards accurately.
✨Familiarise Yourself with E-Solutions
Research the E-Solutions service requirements and the parcel carriers mentioned in the job description. Being knowledgeable about DPD, Royal Mail, DHL, and UPS will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Customer Service Scenarios
Given the emphasis on customer service, think of examples where you provided exceptional service or resolved customer issues. Be ready to discuss how you communicate effectively, both verbally and in writing, as this will be key in your interactions with customers and colleagues.
