At a Glance
- Tasks: Lead a team to ensure operational efficiency and meet service targets.
- Company: Join a top global freight forwarder with 97 offices in 25 countries.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Shift pattern includes rotating shifts from 6am-2pm and 2pm-10pm.
- Why this job: Be part of a collaborative culture focused on continuous improvement and customer satisfaction.
- Qualifications: Strong communication, leadership, and problem-solving skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
You will be working for a Top 50 global freight forwarder, with 97 offices in 25 countries, providing access to logistics professionals worldwide. We leverage enthusiasm, experience and resources to reduce costs, improve product availability and increase responsiveness throughout our client's global supply chains.
Job Purpose: To take full responsibility of departments within a designated account, ensuring operational efficiencies, service levels, people management and weekly targets are met in line with the service level agreement. The role includes delivering continuous improvement opportunities across the departments systems and processes. In addition, maintaining and developing customer relationships and internal relationships with other departments across the site. Supporting the implementation of company standards across the site.
Duties include but are not limited to:
- Deliver employee engagement amongst the workforce and develop action plans accordingly in conjunction with CM.
- Monitor compliance to Noatum Policies & Procedures, cascading new policies as launched.
- Develop strong working relationships with colleagues through daily contact and regular meetings.
- Deliver all forms of communication including briefs, management meetings, visual aids and performance boards.
- Deliver continuous performance management of the operational team, through 121 meetings & performance reviews.
- Develop a close working relationship with the internal stakeholders, delivering customer expectations in line with costs, service levels, measured by internal reporting and customer feedback.
- Deliver H&S standards so accident ratings are at target levels or below, collaborate with Health and Safety Shift manager on any safety concerns and maintain injury frequency rate for site.
- Manage the deployment of labour in line with volumes, ensuring all department deadlines are met and within cost.
- Develop a close working relationship with the Site Management team ensuring the team's contribution to departmental efficiencies, measured by daily/weekly/monthly team meetings.
- Responsible for effectively escalating departmental issues.
- Deliver continuous improvement methodologies into the departments as agreed with the CM, these must include as a minimum 5s workplace standards.
- Achieve budgeted levels of productivity for departments and adherence to all KPI’s and delivery of service levels as contractually agreed, taking appropriate action if failing to do so.
- Through effective resource planning ensure departmental dashboard including operational/service objectives.
- Encourage the team to deliver continuous improvement initiatives for the site.
- Deliver compliance and governance to Health and Safety Legislation within the departments.
- Measure KPI performance through the use of daily/weekly productivity reports.
Skills and experience required:
- Excellent communication and interpersonal skills.
- Leadership and management skills.
- Problem-solving skills.
- Strong management skills and the ability to prioritise their workload effectively.
Shift Pattern: 5 out of 7, 6am - 2pm / 2pm - 10pm rotating weekly.
Shift Manager in Luton employer: Noatum Logistics
As a Shift Manager at one of the Top 50 global freight forwarders, you will thrive in a dynamic work environment that values employee engagement and continuous improvement. With a strong focus on professional development, our company offers numerous opportunities for growth while fostering a collaborative culture that prioritises safety and operational excellence. Join us in a role where your leadership will directly impact our global supply chain efficiency and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Luton
✨Tip Number 1
Familiarise yourself with the logistics and freight forwarding industry. Understanding the key players, trends, and challenges will help you speak confidently about how you can contribute to our operations.
✨Tip Number 2
Network with current employees or professionals in the field. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your discussions with us.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved operational efficiencies in previous roles. We love hearing about real-life experiences that demonstrate your leadership skills.
✨Tip Number 4
Show your enthusiasm for continuous improvement methodologies like 5S. Be ready to share how you've implemented such practices in past positions, as this aligns closely with our goals at StudySmarter.
We think you need these skills to ace Shift Manager in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in logistics and management. Emphasise your leadership skills, problem-solving abilities, and any previous roles that involved operational efficiencies or team management.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role of Shift Manager. Discuss how your background aligns with the company's goals, particularly in improving service levels and operational efficiencies.
Highlight Relevant Skills:Clearly outline your communication and interpersonal skills, as well as your ability to manage teams effectively. Provide examples of how you've successfully implemented continuous improvement initiatives in past roles.
Showcase Your Achievements:Include specific achievements related to KPIs and productivity in your application. Quantify your successes where possible, such as improvements in safety standards or cost reductions, to demonstrate your impact in previous positions.
How to prepare for a job interview at Noatum Logistics
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on employee engagement and performance management.
✨Understand the Company’s Operations
Familiarise yourself with the logistics and freight forwarding industry, especially the specific operations of the company. This will help you discuss how you can contribute to improving operational efficiencies and service levels.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you've had to resolve conflicts or improve processes, and be ready to explain your thought process and the outcomes.
✨Emphasise Communication Skills
Effective communication is key in this role. Be prepared to discuss how you’ve successfully communicated with various stakeholders, including team members and management, to ensure everyone is aligned and informed.
