General Manager Business Development in England

The General Manager - Business Development – Healthcare is a pivotal commercial role tasked with establishing and growing the healthcare vertical within Noatum Logistics UK business. The position will drive the strategic development of new business opportunities by targeting healthcare clients for air, ocean, and road freight services across import and export trade lanes. Acting as the subject matter expert, the General Manager will collaborate with the Business Development Director and the wider commercial team to enhance operational and commercial foundations, ensuring Noatum Logistics becomes a trusted partner for healthcare organizations in the UK. The role combines business development expertise with industry specific knowledge to deliver sustainable growth and exceptional client satisfaction.

Duties include but are not limited to:

• Support the overall growth strategy for Noatum Logistics products around healthcare customer qualification process and new business opportunities as well as ensuring that the opportunity is the right fit to unlock a winning strategy.
• Responsible for upselling products and services to potential incumbent customers within the vertical and owning the healthcare opportunity assessment for all qualified opportunities, ensuring the outcome will be economically viable.
• Own an aligned strategic commercial approach in the healthcare vertical to develop several major opportunities which may require the definition and development of capabilities and services with Product teams and need a longer sales cycle or RFQ response to bring to fruition.
• Agree and take ownership of the overall vertical target account list for UK with the support of the Business Development Director and continue to develop this over time in conjunction with the UK commercial team.
• Collaborate with key stakeholders regarding the pricing strategy for new healthcare customers, ensuring we apply competitive proposals and customer engagement to support profitable growth.
• Ensure all healthcare opportunities have the right team working towards success, against a clear plan.
• Ensure that the healthcare offering is always compelling for our customer requirements.
• This position is accountable in ensuring all customer engagements are tailored, compelling and clearly show we understand the customers’ needs and can offer a sustainable service solution.
• The role supports Noatum Logistics technology and Digital Transformation services required for all business units (Sea, Air and Road) with physical controlled movements as part of agreements.
• Engage and work with other Noatum Logistics Healthcare groups Globally to share our best practices and to learn from other techniques that can enhance our own proposition.
• Partner with the Senior UK Leadership Team to continually innovate, create new solutions and inform the Healthcare strategy so it remains customer compelling and able to deliver the volume / financial growth targets required by the business.
• Develop comprehensive business handover documents detailing the client business, the solution, and agreed commercials.
• Participate in the initial implementation meetings as required and support any commercial agenda items.
• Maintain professional and technical knowledge by participating in local trade, professional and network associations as a representative of the company.
• Achieve and maintain the data integrity of assigned accounts in the CRM according to the established processes.
• Establish and build intense face to face visibility with key target customers.
• Leverage Noatum Logistics service network and capabilities to optimize customer wins.

Skills and experience required:

• Customer orientated and excellent in anticipating customers’ needs and ensuring we can fulfil promises.
• In depth experience in business development, sales or commercial leadership roles focused on the healthcare or life sciences sector.
• Active network and contacts within the Healthcare sector and communities.
• Ability to communicate, build internal and external networks, and influence at all levels of the organization, and with customers.
• Strong commercial acumen and financial management abilities.
• Positive change agent in the business, committed to constantly evolving service propositions, profitable growth, and cost reduction.
• Ability to indirectly lead teams to deliver targets to deadlines.
• Good understanding of supply chain visibility applications and solutions.
• Ability to define entrepreneurial business solutions to identify new opportunities and generate non-freight revenue.
• Must be able to travel nationally and internationally where required.
• Experience in selling Ocean, Air and Road.
• Solid presentation and interpersonal skills to effectively communicate and interact with internal and external stakeholders including at very Senior Level (e.g. C-suite).
• Strong relationship building skills and exceptional written and verbal communication skills.
• Proven ability to work in a team-oriented environment to meet goals and objectives.
• Sound analytical skill and proven research methodology required to prospect and qualify leads successfully.
• Strong project management, budget management, organisational, and planning skills.
• Ability to handle sensitive and confidential information with a level of professionalism and integrity.
• Excellent capabilities in MS Office applications including Excel, Word, and PowerPoint.