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- Tasks: Lead the eSolutions team to deliver top-notch parcel carrier services and support daily operations.
- Company: Join Noatum Logistics, a global leader in logistics and supply chain management.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: We value diversity and promote equal opportunities for all applicants.
- Why this job: Make an impact in a fast-paced industry while collaborating with diverse teams.
- Qualifications: Experience in team management and strong communication skills are essential.
The predicted salary is between 35000 - 45000 ÂŁ per year.
Noatum Logistics, part of AD Ports Group, is a global leader in logistics, freight forwarding, and supply chain management, recognised for delivering integrated, high‑value solutions to customers worldwide. With a robust presence across 27 countries and specialised capabilities spanning Air Freight, Ocean Freight, Road & Rail, Customs Brokerage, Contract Logistics, Cold Chain, and Project Cargo, we combine technical excellence with deep industry expertise to support some of the world’s most demanding sectors—including Fashion & Retail, High Tech, Automotive, Mining, Energy, Defence, and Pharma.
As a client‑centric logistics operator, our teams of onsite experts design and execute tailored end‑to‑end supply chain solutions that drive operational efficiency, resilience, and commercial growth. Our reputation for service excellence and specialised know‑how has positioned us as a trusted partner for global and regional companies navigating complex and evolving logistics environments.
Role Purpose
We are looking for an E‑Solutions Team Leader to join our dynamic team at Noatum Logistics. In this role, you will coordinate and support daily operational activities within the eSolutions team in Egham, ensuring we deliver best‑in‑class parcel carrier services. You will collaborate closely with Sales, Operations, and Contract Logistics teams, while supporting and deputising for the eSolutions Product Manager.
Key responsibilities
- Support the eSolutions Product Manager in organising and overseeing the team’s daily workload.
- Work closely with Sales, Contract Logistics, and the Product Manager to ensure best‑in‑class carrier services.
- Provide cover for the eSolutions Product Manager when required.
- Collaborate with Centiro (multi‑carrier platform) teams to develop and test new system functions and features including managing invoicing and carrier invoice reconciliation.
- Create SOPs and training manuals for all eSolutions processes.
- Build and maintain strong relationships with parcel carrier suppliers to ensure service quality meets customer expectations.
- Escalate operational issues including missing parcels, claims, and customer complaints.
- Support onboarding of new customers and conduct Beta testing.
- Assist with the creation of inbound and outbound consignments.
- Provide quotes for new business opportunities and general courier services.
What are we looking for in you?
- Proven experience in managing a team.
- Previous experience working with parcel carriers (desirable).
- Strong ability to delegate tasks effectively.
- Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
- Excellent verbal and written communication skills with a strong track record of customer service.
- Strong organisational and time‑management skills with the ability to multitask and prioritise workload in a fast‑paced environment.
At Noatum Logistics, we guarantee equal opportunities and non-discrimination based on sex, gender, race, religion, disability, age, or sexual orientation in our selection processes. Our goal is to maximise people’s talents in all their diversity while eliminating any form of discrimination.
Team Leader (E Solutions) in Egham employer: Noatum Logistics
Contact Detail:
Noatum Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader (E Solutions) in Egham
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and eSolutions space, especially those at Noatum Logistics. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Noatum Logistics, their services, and recent news. Show us you’re genuinely interested in being part of our team.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on how you’d handle team management and customer service scenarios—those are key for the Team Leader role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our awesome team!
We think you need these skills to ace Team Leader (E Solutions) in Egham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight any previous experience with parcel carriers and team management, as these are key for us at Noatum Logistics.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the eSolutions team. Mention specific examples of how you've delivered excellent customer service or managed a team effectively.
Showcase Your Communication Skills: Since excellent verbal and written communication is crucial for this role, make sure your application is clear and professional. We want to see your ability to convey information effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Noatum Logistics
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics, especially in areas like parcel carrier services and supply chain management. Familiarise yourself with Noatum Logistics' operations and how they integrate with various sectors. This will show your genuine interest and understanding of the role.
✨Showcase Your Team Leadership Skills
Prepare examples from your past experiences where you've successfully managed a team or delegated tasks effectively. Highlight how you’ve supported team members and contributed to their success, as this is crucial for the Team Leader position.
✨Be Ready to Discuss Problem-Solving
Think of specific instances where you've dealt with operational issues, such as missing parcels or customer complaints. Be ready to explain how you approached these challenges and what solutions you implemented, as this will demonstrate your ability to handle the fast-paced environment at Noatum Logistics.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask during the interview. This could be about their eSolutions processes, team dynamics, or future projects. It shows that you're engaged and eager to learn more about the company and your potential role within it.