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- Tasks: Lead the eSolutions team to deliver top-notch parcel carrier services and support daily operations.
- Company: Join Noatum Logistics, a global leader in logistics and supply chain management.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make an impact in a fast-paced industry while collaborating with diverse teams.
- Qualifications: Experience in team management and strong communication skills are essential.
- Other info: We value diversity and promote equal opportunities for all applicants.
The predicted salary is between 35000 - 45000 ÂŁ per year.
Noatum Logistics, part of AD Ports Group, is a global leader in logistics, freight forwarding, and supply chain management, recognised for delivering integrated, high‑value solutions to customers worldwide. With a robust presence across 27 countries and specialised capabilities spanning Air Freight, Ocean Freight, Road & Rail, Customs Brokerage, Contract Logistics, Cold Chain, and Project Cargo, we combine technical excellence with deep industry expertise to support some of the world’s most demanding sectors—including Fashion & Retail, High Tech, Automotive, Mining, Energy, Defence, and Pharma.
As a client‑centric logistics operator, our teams of onsite experts design and execute tailored end‑to‑end supply chain solutions that drive operational efficiency, resilience, and commercial growth. Our reputation for service excellence and specialised know‑how has positioned us as a trusted partner for global and regional companies navigating complex and evolving logistics environments.
We are looking for an E‑Solutions Team Leader to join our dynamic team at Noatum Logistics. In this role, you will coordinate and support daily operational activities within the eSolutions team in Egham, ensuring we deliver best‑in‑class parcel carrier services. You will collaborate closely with Sales, Operations, and Contract Logistics teams, while supporting and deputising for the eSolutions Product Manager.
Key responsibilities- Support the eSolutions Product Manager in organising and overseeing the team’s daily workload.
- Work closely with Sales, Contract Logistics, and the Product Manager to ensure best‑in‑class carrier services.
- Provide cover for the eSolutions Product Manager when required.
- Collaborate with Centiro (multi‑carrier platform) teams to develop and test new system functions and features including managing invoicing and carrier invoice reconciliation.
- Create SOPs and training manuals for all eSolutions processes.
- Build and maintain strong relationships with parcel carrier suppliers to ensure service quality meets customer expectations.
- Escalate operational issues including missing parcels, claims, and customer complaints.
- Support onboarding of new customers and conduct Beta testing.
- Assist with the creation of inbound and outbound consignments.
- Provide quotes for new business opportunities and general courier services.
- Proven experience in managing a team.
- Previous experience working with parcel carriers (desirable).
- Strong ability to delegate tasks effectively.
- Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
- Excellent verbal and written communication skills with a strong track record of customer service.
- Strong organisational and time‑management skills with the ability to multitask and prioritise workload in a fast‑paced environment.
At Noatum Logistics, we guarantee equal opportunities and non-discrimination based on sex, gender, race, religion, disability, age, or sexual orientation in our selection processes. Our goal is to maximise people’s talents in all their diversity while eliminating any form of discrimination.
E-Solutions Team Leader in Egham employer: Noatum Logistics
Contact Detail:
Noatum Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Solutions Team Leader in Egham
✨Tip Number 1
Network like a pro! Reach out to current employees at Noatum Logistics on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and achievements. Show us that you’re genuinely interested in Noatum Logistics and how you can contribute to their success.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your enthusiasm for the role show!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace E-Solutions Team Leader in Egham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the E-Solutions Team Leader role. Highlight any relevant experience with parcel carriers and team management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our dynamic team at Noatum Logistics. Be sure to mention your customer service skills and how you can contribute to our mission.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your written communication prowess—this will impress us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Noatum Logistics
✨Know the Company Inside Out
Before your interview, make sure you research Noatum Logistics thoroughly. Understand their services, values, and recent developments in the logistics sector. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Team Management Skills
As an E-Solutions Team Leader, you'll need to demonstrate your ability to manage a team effectively. Prepare examples from your past experiences where you've successfully delegated tasks, resolved conflicts, or improved team performance. This will highlight your leadership capabilities.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills, especially related to operational issues like missing parcels or customer complaints. Think of specific instances where you handled similar challenges and be ready to discuss your thought process and outcomes.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey your points effectively while showcasing your customer service experience.