Operations Lead - Netherlands in Birmingham

Operations Lead - Netherlands in Birmingham

Birmingham Full-Time 25200 - 30800 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate ocean imports and ensure smooth shipment processes for customers.
  • Company: Join a dynamic team at Noatum, known for its world-class service.
  • Benefits: Gain valuable experience with full training and a supportive work environment.
  • Other info: This is a 12-month maternity cover role with great growth potential.
  • Why this job: Make a real impact in logistics while enhancing your customer service skills.
  • Qualifications: Strong communication skills and a team-oriented mindset are essential.

The predicted salary is between 25200 - 30800 £ per year.

This is a fantastic opportunity for an ambitious, hard-working Operations Coordinator.

Duties include but are not limited to:

  • Strong Ocean import knowledge.
  • Complete customs entries.
  • Arrange collections from suppliers and monitor to arrival port/customer door (depending on terms).
  • Complete all functions of the shipment process as instructed by customers and management.
  • Reply to all customer requests immediately and in accordance with our Minimum Service Standards and the Noatum Way.
  • Provide world-class customer service and follow our service standards and communications guidelines to maximize customer satisfaction. You’ll be given full training on in-house computer system including internal communication and external.
  • Understand Minimum Service Standards.

Skills and experience required:

  • Articulate and confident.
  • Professional approach to problem solving.
  • Helping and enthusiastic nature.
  • Good interpersonal skills.
  • Team Player.
  • Approachable.
  • Strong communicator (written and verbal).
  • Attention to detail.

This role is for 12 months as maternity cover.

Operations Lead - Netherlands in Birmingham employer: Noatum Logistics

At Noatum, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the Netherlands that fosters professional growth and development. Our commitment to world-class customer service is matched by our dedication to employee satisfaction, providing comprehensive training and a supportive team culture that encourages collaboration and innovation. Join us for a rewarding experience where your contributions are valued and you can make a real impact in the logistics industry.

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Contact Details:

Noatum Logistics Recruitment Team

We think you need these skills to ace Operations Lead - Netherlands in Birmingham

Ocean Import Knowledge
Customs Entries
Shipment Process Management
Customer Service
Minimum Service Standards Understanding
Problem-Solving Skills
Interpersonal Skills