At a Glance
- Tasks: Drive growth in Individual Giving through innovative campaigns and strong supporter engagement.
- Company: The Ark, a leading children's hospice with an outstanding reputation.
- Benefits: Competitive salary, supportive team environment, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and help improve the lives of children and families in need.
- Qualifications: Experience in Individual Giving and a proactive, team-oriented mindset.
The predicted salary is between 30000 - 40000 £ per year.
Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams? Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.
Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
Responsibilities
- The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in our Individual Giving programme through a mix of acquisition and retention campaigns.
- Develop and manage strategies to grow Cash and Regular Giving, including Courier and digital fundraising components.
- Foster strong internal relationships with the Head of Supporter Engagement and the Fundraising management team, and work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and supporter engagement activities.
- Shape and implement Individual Giving and Supporter cultivation strategies to increase the Cash and Regular Giving supporter base, including Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care.
- Ensure a strong focus on digital fundraising within the Individual Giving programme.
About You
You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in supporter stewardship. You are by nature a proactive, hands-on, team player who thrives in an environment where no two days are the same. The Public Fundraising team is part of the wider Income Generation and Communications team based in our hospice, at The Ark. We are a close-knit, highly supportive, high-performing team of 19 with continuous collaboration. This setup inspires you, and you will be motivated by knowing your fundraising has a direct, positive and lasting impact on the lives of the babies, children and families we support.
Please refer to the job description for more information on this role.
Please note - we are only accepting direct applications for this role. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.
Supporter Engagement Manager Grade 5 employer: Noahsarkhospice
The Ark is an exceptional employer, offering a supportive and collaborative work culture where your contributions directly impact the lives of children and families in need. With a focus on professional growth and development, employees benefit from a close-knit team environment and opportunities to innovate in fundraising strategies. Located in Barnet, our state-of-the-art hospice provides a unique setting that fosters creativity and compassion, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Engagement Manager Grade 5
✨Tip Number 1
Network like a pro! Reach out to people in the fundraising and charity sector, especially those who work at The Ark or similar organisations. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Show your passion! When you get the chance to meet with potential employers, whether it's through an interview or an informal chat, let your enthusiasm for supporter engagement and donor care shine through. They want to see that you genuinely care about the cause.
✨Tip Number 3
Be prepared to discuss your strategies! Brush up on your knowledge of Individual Giving programmes and be ready to share your ideas on how to grow Cash and Regular Giving. This shows you're not just a fit for the role, but also proactive and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at The Ark and making a difference in the lives of families.
We think you need these skills to ace Supporter Engagement Manager Grade 5
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in stewardship and donor care. We want to see how your skills align with the role of Supporter Engagement Manager, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for supporting families and children shine through in your application. We’re looking for someone who’s not just qualified but also genuinely cares about making a difference in the lives of those we support at The Ark.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if necessary to make your experience easy to digest!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team at The Ark!
How to prepare for a job interview at Noahsarkhospice
✨Know Your Stuff
Make sure you understand the ins and outs of Individual Giving and donor stewardship. Familiarise yourself with The Ark's mission and how your role as Supporter Engagement Manager can directly impact families. This will show your genuine interest and commitment during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your success in managing fundraising campaigns. Be ready to discuss how you've driven growth in Cash and Regular Giving, and any innovative strategies you've implemented. This will demonstrate your hands-on experience and proactive nature.
✨Build Connections
Since this role involves collaboration with various teams, think about how you can foster strong internal relationships. During the interview, mention how you’ve successfully worked with different departments in the past and how you plan to do the same at The Ark.
✨Emphasise Digital Fundraising
With a strong focus on digital fundraising in this role, be prepared to discuss your experience with online campaigns. Share any successful digital strategies you've used to engage supporters and grow donor bases, as this will align perfectly with the job requirements.
