At a Glance
- Tasks: Drive growth in Individual Giving through innovative fundraising campaigns and strategies.
- Company: The Ark, a leading children's hospice providing specialist care and support.
- Benefits: Join a supportive team with opportunities for personal and professional growth.
- Other info: Dynamic work environment with a focus on collaboration and impact.
- Why this job: Make a real difference in the lives of children and families while developing your skills.
- Qualifications: Experience in individual giving and a passion for supporter stewardship.
The predicted salary is between 30000 - 40000 £ per year.
Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams? Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success. Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
Responsibilities
- The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers.
- The post-holder is responsible for driving growth in our Individual Giving programme through a mix of acquisition and retention campaigns.
- Develop and manage strategies to grow Cash and Regular Giving, including Courier and digital fundraising components.
- Foster strong internal relationships with the Head of Supporter Engagement and the Fundraising management team, and work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and supporter engagement activities.
- Shape and implement Individual Giving and Supporter cultivation strategies to increase the Cash and Regular Giving supporter base, including Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care.
- Ensure a strong focus on digital fundraising within the Individual Giving programme.
About You
You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in supporter stewardship. You are by nature a proactive, hands-on, team player who thrives in an environment where no two days are the same. The Public Fundraising team is part of the wider Income Generation and Communications team based in our hospice, at The Ark. We are a close-knit, highly supportive, high-performing team of 19 with continuous collaboration. This setup inspires you, and you will be motivated by knowing your fundraising has a direct, positive and lasting impact on the lives of the babies, children and families we support.
Please refer to the job description for more information on this role. Please note - we are only accepting direct applications for this role. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.
Supporter Engagement Manager Grade 5 in London employer: Noahsarkhospice
The Ark is an exceptional employer, offering a supportive and collaborative work culture where your contributions directly impact the lives of children and families in need. With a focus on professional growth and development, employees benefit from a dynamic environment that encourages innovation in fundraising strategies, all while working in a state-of-the-art facility surrounded by nature in Barnet. Join us to be part of a dedicated team that is making a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Engagement Manager Grade 5 in London
✨Tip Number 1
Network like a pro! Reach out to people in the fundraising and charity sector, especially those connected to The Ark. A friendly chat can open doors and give you insights that might just land you that Supporter Engagement Manager role.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers or during interviews, let your enthusiasm for individual giving and donor care shine through. Share stories of how you've made a difference in previous roles.
✨Tip Number 3
Be prepared with ideas! Think about innovative strategies for growing Cash and Regular Giving. Presenting fresh ideas during your interview can really impress the team and show you're ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at The Ark.
We think you need these skills to ace Supporter Engagement Manager Grade 5 in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in stewardship and donor care. We want to see how your skills align with the role of Supporter Engagement Manager, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for supporting families and children shine through in your application. We’re looking for someone who is genuinely motivated by making a positive impact, so share why this role excites you and how you can contribute to our mission.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and ideas. Avoid fluff and focus on what makes you the perfect fit for our team!
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we receive enough applications, so make sure to apply through our website as soon as you can to secure your chance!
How to prepare for a job interview at Noahsarkhospice
✨Know Your Stuff
Make sure you understand the ins and outs of Individual Giving and donor stewardship. Familiarise yourself with The Ark's mission and how your role as Supporter Engagement Manager can directly impact families. This will show your genuine interest and commitment during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully driven growth in fundraising campaigns. Highlight your strategies for acquisition and retention, especially in digital fundraising, as this is crucial for the position.
✨Be a Team Player
Since collaboration is key in this role, be ready to discuss how you've worked effectively within teams before. Share instances where you've fostered strong internal relationships, particularly with fundraising or community engagement teams.
✨Ask Thoughtful Questions
Prepare insightful questions about The Ark’s current fundraising strategies and future goals. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and work style.
