At a Glance
- Tasks: Supervise retail operations, serve customers, and maintain a welcoming environment.
- Company: Join the vibrant team at Noah’s Ark Zoo Farm's popular Farm Shop.
- Benefits: Competitive pay, flexible hours, and a fun work atmosphere.
- Other info: Opportunity for growth and varied tasks in a dynamic setting.
- Why this job: Be part of a community-focused shop selling local produce and delicious treats.
- Qualifications: Retail experience, friendly personality, and barista skills preferred.
The predicted salary is between 26400 - 26400 € per year.
We are looking to recruit a friendly individual to join us as Retail Supervisor, you will be working in our Farm Shop which is located at the top of our car park, here at Noah’s Ark Zoo Farm. We opened our Farm Shop in 2020, it has become very popular with passing trade and zoo visitors. We sell fresh and frozen meals, homemade cakes, and desserts made with local produce, freshly cooked in the Noah's Ark Kitchen by our team of talented chefs. Our other products are sourced from local businesses in the South West and small sustainable British businesses. The Farm Shop also sells a wider range of gardening essentials and seasonal goods, including Pumpkins and Christmas trees.
Responsibilities
- Greeting customers and providing a warm and friendly service.
- Barista trained; will be making a multitude of hot drinks.
- Taking customer orders and payments, operating the tills.
- Serving hot and cold food to our customers.
- Tidy and clean tables and customer areas in and around the farm shop.
- Ensuring the displays are always fully stocked and presentable to customers.
- Maximising sales ensuring the customer leaves the farm shop happy and with everything they need.
- Follow our stock control policy.
- Ensuring all food hygiene and health and safety requirements are met.
- Maintain temperature records and supplier delivery sheets up to date.
- Communicate and work closely with the Senior Management team and our Kitchen team to ensure food and drink supplies are well managed throughout each day.
- Work as part of the Retail team, may be asked to work in the zoo’s Gift Shop as requested.
Ideal Candidate
- Happy with lone working.
- Experience of working within a retail environment.
- Bright and friendly personality that enjoys engaging with customers and staff.
- Till trained and cash handling skills.
- Barista trained – Preferred.
- Understanding of sales targets and a results‑driven attitude.
- Organised, reliable, and clean and tidy in the workplace.
- Basic Food Hygiene certificate.
- Current, manual driving licence – essential.
Work Pattern
- Every Sunday.
- Cover sickness and holiday, with opportunity to flex-up hours as requested by the business during peak seasons.
Salary £12.71 per hour (Minimum wage as per your age bracket).
To apply Please send your CV and cover letter to careers@noahsarkzoofarm.co.uk. Make the subject heading of your email ‘Retail Supervisor’. Your cover letter should explain your relevant experience and how you best match our 'Ideal Candidate' criteria.
Closing date for applications 31st May 2026.
Note We may contact successful applicants before the end of the closing date.
Retail Supervisor - The Farm Shop in Welford employer: Noah's Ark Zoo Farm
At Noah's Ark Zoo Farm, we pride ourselves on being an excellent employer, offering a vibrant work culture where team members are valued and encouraged to grow. As a Retail Supervisor in our popular Farm Shop, you'll enjoy the benefits of working with local produce, engaging with customers in a friendly environment, and having opportunities for flexible hours during peak seasons. Join us to be part of a dedicated team that prioritises sustainability and community, all while enjoying the unique setting of our zoo farm.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor - The Farm Shop in Welford
✨Tip Number 1
Get to know the Farm Shop vibe! Before your interview, pop in and check out the atmosphere, products, and staff interactions. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be greeting customers and serving food, think of some scenarios where you can showcase your friendly personality. Role-play with a mate to get comfortable with potential questions.
✨Tip Number 3
Brush up on your barista skills! If you're barista trained, make sure you can talk about your experience confidently. If not, consider watching a few tutorials online to get familiar with making hot drinks – it could give you an edge!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. Plus, you might find more tips and resources there to help you nail that interview!
We think you need these skills to ace Retail Supervisor - The Farm Shop in Welford
Some tips for your application 🫡
Craft a Personalised Cover Letter:When writing your cover letter, make sure to highlight your relevant experience and how it aligns with our ideal candidate criteria. We want to see your personality shine through, so don’t be afraid to let us know why you’re excited about joining our team!
Show Off Your Customer Service Skills:Since the role involves greeting customers and providing a friendly service, be sure to mention any previous experience in retail or customer service. We love candidates who can demonstrate their ability to engage with customers and create a welcoming atmosphere.
Keep It Neat and Tidy:Make sure your CV is well-organised and easy to read. Use clear headings and bullet points to highlight your skills and experience. A tidy application reflects your attention to detail, which is super important for this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on being part of the StudySmarter family!
How to prepare for a job interview at Noah's Ark Zoo Farm
✨Know the Farm Shop Inside Out
Before your interview, make sure you’re familiar with what The Farm Shop offers. Research their products, especially the local produce and homemade items. This will show your genuine interest in the role and help you answer questions about how you can contribute to their success.
✨Show Off Your Customer Service Skills
As a Retail Supervisor, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one, as this will highlight your problem-solving skills.
✨Demonstrate Your Team Spirit
The job requires working closely with the Senior Management and Kitchen teams. Be ready to discuss your experience in teamwork and collaboration. Share specific instances where you’ve worked effectively with others to achieve a common goal, especially in a retail environment.
✨Prepare for Practical Questions
Expect questions related to food hygiene, stock control, and cash handling. Brush up on your knowledge of basic food hygiene practices and think about how you would manage stock levels during busy periods. Being prepared for these practical aspects will show that you’re ready to hit the ground running.
