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- Tasks: Supervise retail operations, serve customers, and maintain a welcoming environment.
- Company: Join the vibrant team at Noah’s Ark Zoo Farm's popular Farm Shop.
- Benefits: Earn £12.71 per hour with flexible hours and opportunities for growth.
- Other info: Work every Sunday with potential for extra hours during busy seasons.
- Why this job: Be part of a friendly team while serving delicious local produce.
- Qualifications: Retail experience, barista skills preferred, and a bright personality.
The predicted salary is between 26400 - 26400 £ per year.
We are looking to recruit a friendly individual to join us as Retail Supervisor, you will be working in our Farm Shop which is located at the top of our car park, here at Noah’s Ark Zoo Farm. We opened our Farm Shop in 2020, it has become very popular with passing trade and zoo visitors. We sell fresh and frozen meals, homemade cakes, and desserts made with local produce, freshly cooked in the Noah's Ark Kitchen by our team of talented chefs. Our other products are sourced from local businesses in the South West and small sustainable British businesses. The Farm Shop also sells a wider range of gardening essentials and seasonal goods, including Pumpkins and Christmas trees.
Responsibilities:
- Greeting customers and providing a warm and friendly service.
- Barista trained; will be making a multitude of hot drinks.
- Taking customer orders and payments, operating the tills.
- Serving hot and cold food to our customers.
- Tidy and clean tables and customer areas in and around the farm shop.
- Ensuring the displays are always fully stocked and presentable to customers.
- Maximising sales ensuring the customer leaves the farm shop happy and with everything they need.
- Follow our stock control policy.
- Ensuring all food hygiene and health and safety requirements are met.
- Maintain temperature records and supplier delivery sheets up to date.
- Communicate and work closely with the Senior Management team and our Kitchen team to ensure food and drink supplies are well managed throughout each day.
- Work as part of the Retail team, may be asked to work in the zoo’s Gift Shop as requested.
Ideal Candidate:
- Happy with lone working.
- Experience of working within a retail environment.
- Bright and friendly personality that enjoys engaging with customers and staff.
- Till trained and cash handling skills.
- Barista trained – Preferred.
- Understanding of sales targets and a results‑driven attitude.
- Organised, reliable, and clean and tidy in the workplace.
- Basic Food Hygiene certificate.
- Current, manual driving licence – essential.
Work Pattern:
- Every Sunday.
- Cover sickness and holiday, with opportunity to flex-up hours as requested by the business during peak seasons.
Salary: £12.71 per hour (Minimum wage as per your age bracket).
To apply: Please send your CV and cover letter to careers@noahsarkzoofarm.co.uk. Make the subject heading of your email ‘Retail Supervisor’. Your cover letter should explain your relevant experience and how you best match our 'Ideal Candidate' criteria.
Closing date for applications: 31st May 2026
Note: We may contact successful applicants before the end of the closing date.
Retail Supervisor - The Farm Shop employer: Noah's Ark Zoo Farm
Contact Detail:
Noah's Ark Zoo Farm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - The Farm Shop
✨Tip Number 1
Get to know the Farm Shop vibe! Before your interview, pop in and have a look around. Familiarise yourself with the products and the layout. This way, you can chat about what you love about the shop during your interview, showing that you're genuinely interested.
✨Tip Number 2
Practice your barista skills! If you’re barista trained, brush up on making those hot drinks. Maybe even try out some recipes at home. Being able to demonstrate your skills will definitely impress the team and show you’re ready to jump right in.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. We want to see that friendly personality shine through, so be ready to share those stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at Noah’s Ark Zoo Farm. Let’s make it happen!
We think you need these skills to ace Retail Supervisor - The Farm Shop
Some tips for your application 🫡
Craft a Personalised Cover Letter: When writing your cover letter, make sure to highlight your relevant experience and how it aligns with our ideal candidate criteria. We want to see your personality shine through, so don’t be afraid to let us know why you’re excited about joining our team!
Show Off Your Retail Experience: In your CV, emphasise any previous retail roles you've had. We love candidates who can demonstrate their customer service skills and cash handling experience, so make sure to include specific examples of how you've excelled in these areas.
Be Clear and Concise: Keep your CV and cover letter clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. Make sure to follow the application instructions carefully, including using the correct subject heading in your email!
How to prepare for a job interview at Noah's Ark Zoo Farm
✨Know the Farm Shop Inside Out
Before your interview, take some time to familiarise yourself with The Farm Shop's offerings. Understand the products they sell, especially the local produce and homemade items. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
As a Retail Supervisor, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure a customer left happy – this will demonstrate your friendly personality and results-driven attitude.
✨Brush Up on Food Hygiene Knowledge
Since food hygiene is crucial in this role, make sure you're up to date with basic food hygiene practices. Be ready to discuss any relevant certifications you have and how you would ensure compliance with health and safety requirements in the shop.
✨Prepare for Teamwork Questions
The job involves working closely with the Senior Management team and kitchen staff. Think of examples that highlight your ability to work as part of a team. Be prepared to discuss how you communicate effectively and manage stock control, as these are key aspects of the role.