At a Glance
- Tasks: Drive growth in Individual Giving through innovative campaigns and supporter engagement.
- Company: The Ark, a leading children's hospice providing specialist care and support.
- Benefits: Join a supportive team with opportunities for personal and professional growth.
- Other info: Dynamic, collaborative environment with a focus on impactful fundraising.
- Why this job: Make a real difference in the lives of children and families while developing your fundraising skills.
- Qualifications: Experience in Individual Giving and a passion for supporter stewardship.
The predicted salary is between 30000 - 40000 £ per year.
Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams? Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success. Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in our Individual Giving programme through a mix of acquisition and retention campaigns. Key internal relationships include the Head of Supporter Engagement and the Fundraising management team. The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter engagement activities. The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing our Cash and Regular Giving Supporter base. The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising.
You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship. You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same. The Public Fundraising team is part of the wider Income Generation and Communications team based in our hospice, at The Ark. We are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. We help each other whenever we can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families we support.
Please note - we are only accepting direct applications for this role. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.
Supporter Engagement Manager Grade 5 in London employer: Noah’s Ark Children’s Hospice
The Ark is an exceptional employer, offering a supportive and collaborative work culture where every team member plays a vital role in making a meaningful impact on the lives of children and families. Located in Barnet, our state-of-the-art hospice provides a unique environment that fosters professional growth and development, with opportunities to engage in innovative fundraising strategies and initiatives. Join us in our mission to provide outstanding care and support, and be part of a dedicated team that values your contributions and encourages your personal and professional journey.
Contact Details:
Noah’s Ark Children’s Hospice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Engagement Manager Grade 5 in London
✨Tip Number 1
Network like a pro! Reach out to people in the fundraising sector, especially those who work with Individual Giving. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers, whether at events or informal meet-ups, let your enthusiasm for supporter engagement shine through. It’s all about making a memorable impression!
✨Tip Number 3
Be prepared for interviews by researching The Ark and its mission. Tailor your answers to reflect how your experience aligns with their goals in Individual Giving. We want to see that you’re not just a fit on paper but also in spirit!
✨Tip Number 4
Apply directly through our website! It shows initiative and ensures your application gets to the right hands. Plus, it’s a great way to demonstrate your commitment to being part of our amazing team at The Ark.
We think you need these skills to ace Supporter Engagement Manager Grade 5 in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in stewardship and donor care. We want to see how your skills align with our mission at The Ark, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for supporting families shine through in your written application. We’re looking for someone who genuinely cares about making a difference, so share why this role excites you and how you can contribute to our cause.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see your qualifications and experiences that make you a great fit for the Supporter Engagement Manager role.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in through our website as soon as you can to ensure you don’t miss out on this opportunity!
How to prepare for a job interview at Noah’s Ark Children’s Hospice
✨Know Your Stuff
Make sure you’re well-versed in The Ark’s mission and values. Familiarise yourself with their Individual Giving programme and recent campaigns. This shows genuine interest and helps you connect your experience to their needs.
✨Showcase Your Experience
Prepare specific examples of your past successes in donor care and stewardship. Highlight how you’ve driven growth in Individual Giving income streams, as this is crucial for the role. Use metrics where possible to demonstrate your impact.
✨Be a Team Player
Emphasise your collaborative spirit. Talk about how you’ve worked with different teams in previous roles, especially in fundraising contexts. The Ark values teamwork, so showing that you can thrive in a close-knit environment will be a plus.
✨Ask Thoughtful Questions
Prepare insightful questions about The Ark’s future plans for fundraising and supporter engagement. This not only shows your enthusiasm but also gives you a chance to assess if the role aligns with your career goals.
