At a Glance
- Tasks: Lead creative campaigns to engage and retain supporters while managing fundraising income streams.
- Company: Join Noah’s Ark Children’s Hospice, a compassionate organisation dedicated to supporting children and families.
- Benefits: Enjoy flexible working options, a supportive team culture, and opportunities for personal growth.
- Other info: We value diversity and encourage applications from under-represented groups.
- Why this job: Make a real impact by connecting with supporters and driving meaningful change in the community.
- Qualifications: Experience in fundraising, excellent communication skills, and a passion for relationship-building are essential.
The predicted salary is between 36000 - 60000 £ per year.
Supporter Engagement Manager JD - Please click here to view/download the Job description
Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams?
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.
Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
JOB DESCRIPTION
The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers.The post-holder is responsible for driving growth in our Individual Giving programme through a mix of acquisition and retention campaigns.
Key internal relationships include the Head of Supporter Engagement and the Fundraising management team.
The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter engagement activities.
The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing our Cash and Regular Giving Supporter base.
The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising.
ABOUT YOU
You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship.
You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same.
The Public Fundraising team is part of the wider Income Generation and Communications team based in our hospice, at The Ark. We are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. We help each other whenever we can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families we support.
Please note - we are only accepting direct applications for this role
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.
Kindly see attached job description for more information about this opportunity.
Supporter Engagement Manager in Barnet employer: Noah’s Ark Children’s Hospice
Noah's Ark Children's Hospice is an exceptional employer, offering a supportive and compassionate work environment where clinical excellence and teamwork are at the forefront of our mission. Our dedicated staff benefit from ongoing professional development opportunities, a strong emphasis on work-life balance, and the unique chance to make a profound impact in the lives of children and families during their most challenging times. Located in a nurturing community, we pride ourselves on fostering a culture of empathy and collaboration, ensuring that every team member feels valued and empowered.
Contact Details:
Noah’s Ark Children’s Hospice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Engagement Manager in Barnet
✨Tip Number 1
Familiarise yourself with the latest trends in supporter engagement and fundraising strategies. This will not only help you understand the role better but also allow you to discuss innovative ideas during your interview.
✨Tip Number 2
Network with professionals in the fundraising sector, especially those who have experience in individual giving. Attend relevant events or webinars to build connections and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare examples of successful campaigns or projects you've managed in the past. Be ready to discuss how you engaged supporters and increased income, as this will demonstrate your capability to excel in the role.
✨Tip Number 4
Research Noah’s Ark Children’s Hospice thoroughly. Understanding their mission, values, and current initiatives will allow you to tailor your conversation and show genuine interest in contributing to their goals.
We think you need these skills to ace Supporter Engagement Manager in Barnet
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the key responsibilities and requirements of the Supporter Engagement Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience:Emphasise your experience in managing Individual Giving income streams and your expertise in stewardship and donor care. Use specific examples to demonstrate your success in similar roles, particularly in designing impactful supporter journeys.
Showcase Your Creativity:Since the role requires creativity in engaging supporters, include examples of innovative campaigns or strategies you have implemented in the past. This will help illustrate your ability to think outside the box and drive engagement.
Craft a Compelling Cover Letter:Write a cover letter that not only summarises your qualifications but also conveys your passion for the mission of Noah’s Ark Children’s Hospice. Make sure to express your commitment to relationship-building and creating meaningful experiences for supporters.
How to prepare for a job interview at Noah’s Ark Children’s Hospice
✨Showcase Your Fundraising Knowledge
Make sure to demonstrate your understanding of fundraising membership schemes and sector regulations during the interview. Be prepared to discuss best practices in CRM and fundraising databases, as this knowledge is crucial for the Supporter Engagement Manager role.
✨Highlight Your Stewardship Experience
Share specific examples of how you've designed and delivered impactful supporter journeys in previous roles. This will showcase your expertise in stewardship and donor care, which are key components of the job.
✨Emphasise Creativity and Collaboration
Discuss instances where you've used creativity to engage supporters or improve fundraising campaigns. Also, highlight your ability to work collaboratively with teams, as this role requires close cooperation with various departments.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific challenges related to supporter engagement or income generation. Think through your responses and be ready to explain your thought process and decision-making skills.
