At a Glance
- Tasks: Manage client relationships and help businesses integrate modern payment solutions.
- Company: Join Noah, a leader in fintech revolutionising global money movement.
- Benefits: Long-term career growth, competitive salary, and a dynamic work environment.
- Other info: Be part of a fast-paced team making a real impact across 70+ countries.
- Why this job: Shape the future of payments while working with innovative technology.
- Qualifications: Experience in account management or customer success, strong communication skills.
The predicted salary is between 50000 - 70000 € per year.
Noah builds the financial infrastructure that connects traditional banks, payment networks, and digital finance. Its platform enables seamless value movement between currencies and markets through a single API for account issuance, global payouts, and real-time settlement. Key products include Bank Onramp, Global Payouts API, Hosted Checkout, and a programmable Rules Engine for automated compliance.
With a mission to make global money movement as fast as information, Noah powers the payment rails for high-growth fintechs and Web3 platforms - including Ledger, MiniPay (by Opera), NALA, Portal and Gnosis. Noah serves users across 70+ countries, bridging the gap between legacy banking and modern digital assets.
As an Account Manager at Noah, you will own and grow relationships with Noah’s clients, helping businesses move money globally through modern stablecoin-powered payment infrastructure. You will act as the primary conduit between customers and internal teams including Sales, Product, Engineering, Operations, and Compliance, ensuring clients successfully onboard, integrate, launch, and scale on Noah’s platform.
You will play a critical role in helping clients integrate Noah’s APIs and payment infrastructure into their products and operations, while driving long-term growth and adoption across accounts.
- Lead clients through onboarding, implementation, and integration processes, ensuring a seamless and efficient experience from contract signature to go-live.
- Partner closely with Engineering and Product teams to support API and payment integrations, troubleshoot issues, and coordinate technical delivery.
- Help clients understand and adopt Noah’s stablecoin payment infrastructure, ensuring they maximise platform value and capabilities.
- Act as the bridge between Sales, Product, Engineering, Operations, and Compliance to ensure exceptional client execution and communication.
- Coordinate onboarding requirements including KYC, compliance, operational setup, and risk reviews in partnership with internal teams.
- Drive client satisfaction, retention, platform adoption, and long-term account growth through proactive relationship management.
- Identify upsell, cross-sell, and expansion opportunities across existing accounts and strategic partnerships.
- Monitor account health, payment volumes, usage trends, and engagement metrics to proactively identify risks and growth opportunities.
- Gather customer feedback and market insights to influence product roadmap, operational improvements, and customer experience enhancements.
- Support clients during launches, new corridor rollouts, and product expansions across international payment flows.
Experience in Account Management, Customer Success, Partnerships, Solutions Engineering, or Relationship Management within fintech, payments, infrastructure, SaaS, or technology-led businesses is required. Excellent stakeholder management skills across both technical and non-technical audiences are essential. Strong communication, problem-solving, and project management abilities are necessary. A commercial mindset with proven experience growing accounts and driving customer expansion opportunities is important. The ideal candidate is ambitious and driven, with a strong desire to help build and scale a category-defining global payments company. A naturally customer-centric approach, with a passion for delivering exceptional client experiences and building long-term partnerships, is crucial. Experience managing technical onboarding or supporting customer integrations with engineering teams is preferred but not essential.
Customer Account Manager - Long Term Career Opportunities in City of London employer: NOAH
Noah is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to thrive in the fast-paced fintech landscape. With a strong emphasis on employee growth, Noah offers long-term career opportunities, comprehensive training, and the chance to work with cutting-edge technology that shapes the future of global payments. Located in a vibrant environment, employees benefit from a collaborative atmosphere that encourages creativity and proactive problem-solving, making it an ideal place for ambitious individuals eager to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Manager - Long Term Career Opportunities in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job at Noah.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss how your experience aligns with their needs. Use specific examples from your past roles to demonstrate your problem-solving abilities and customer-centric mindset.
✨Tip Number 3
Be proactive! If you see a role at Noah that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. Show us you’re eager to be part of the team!
✨Tip Number 4
Prepare for the interview! Research Noah’s products and services, especially the APIs and payment infrastructure. Be ready to discuss how you can help clients integrate these solutions and drive long-term growth. Confidence is key!
We think you need these skills to ace Customer Account Manager - Long Term Career Opportunities in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Account Manager. Highlight your experience in account management and any relevant fintech or tech-related roles. We want to see how your skills align with our mission at Noah!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about global payments and how you can help our clients succeed. Be sure to mention specific experiences that demonstrate your problem-solving skills and customer-centric approach.
Showcase Your Communication Skills:As an Account Manager, you'll be the bridge between clients and our internal teams. Make sure your application reflects your strong communication abilities. Whether it's through clear language in your CV or engaging storytelling in your cover letter, we want to see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you're keen on joining the Noah team!
How to prepare for a job interview at NOAH
✨Know the Product Inside Out
Before your interview, make sure you understand Noah's products and how they fit into the fintech landscape. Familiarise yourself with the Bank Onramp, Global Payouts API, and the programmable Rules Engine. This knowledge will help you demonstrate your enthusiasm and ability to communicate effectively about the platform.
✨Showcase Your Relationship Management Skills
As a Customer Account Manager, you'll need to build strong relationships. Prepare examples from your past experiences where you've successfully managed client relationships, resolved issues, or driven account growth. Highlight your proactive approach and how you’ve contributed to customer satisfaction.
✨Prepare for Technical Discussions
Even if you're not from a technical background, it's crucial to understand the basics of API integrations and payment infrastructures. Brush up on relevant terminology and be ready to discuss how you would collaborate with engineering teams to support clients during onboarding and integration processes.
✨Demonstrate Your Problem-Solving Mindset
Noah is looking for someone who thrives in a fast-paced environment and can tackle challenges head-on. Think of specific instances where you've identified problems and implemented solutions. Be prepared to discuss how you would approach potential challenges in client onboarding and integration.
