At a Glance
- Tasks: Manage client relationships and help businesses integrate Noah's payment solutions.
- Company: Join a fast-paced fintech company revolutionising global payments.
- Benefits: Competitive salary, flexible work environment, and growth opportunities.
- Other info: Dynamic role with potential for significant impact in a growing industry.
- Why this job: Be part of shaping the future of money movement with innovative technology.
- Qualifications: Experience in account management or customer success, strong communication skills.
The predicted salary is between 35000 - 45000 € per year.
Noah builds the financial infrastructure that connects traditional banks, payment networks, and digital finance. Its platform enables seamless value movement between currencies and markets through a single API for account issuance, global payouts, and real-time settlement. Key products include Bank Onramp, Global Payouts API, Hosted Checkout, and a programmable Rules Engine for automated compliance.
With a mission to make global money movement as fast as information, Noah powers the payment rails for high-growth fintechs and Web3 platforms - including Ledger, MiniPay (by Opera), NALA, Portal and Gnosis. Noah serves users across 70+ countries, bridging the gap between legacy banking and modern digital assets.
As an Account Manager at Noah, you will own and grow relationships with Noah’s clients, helping businesses move money globally through modern stablecoin-powered payment infrastructure. You will act as the primary conduit between customers and internal teams including Sales, Product, Engineering, Operations, and Compliance, ensuring clients successfully onboard, integrate, launch, and scale on Noah’s platform.
You will play a critical role in helping clients integrate Noah’s APIs and payment infrastructure into their products and operations, while driving long-term growth and adoption across accounts.
- Lead clients through onboarding, implementation, and integration processes, ensuring a seamless and efficient experience from contract signature to go-live.
- Partner closely with Engineering and Product teams to support API and payment integrations, troubleshoot issues, and coordinate technical delivery.
- Help clients understand and adopt Noah’s stablecoin payment infrastructure, ensuring they maximise platform value and capabilities.
- Act as the bridge between Sales, Product, Engineering, Operations, and Compliance to ensure exceptional client execution and communication.
- Coordinate onboarding requirements including KYC, compliance, operational setup, and risk reviews in partnership with internal teams.
- Drive client satisfaction, retention, platform adoption, and long-term account growth through proactive relationship management.
- Identify upsell, cross-sell, and expansion opportunities across existing accounts and strategic partnerships.
- Monitor account health, payment volumes, usage trends, and engagement metrics to proactively identify risks and growth opportunities.
- Gather customer feedback and market insights to influence product roadmap, operational improvements, and customer experience enhancements.
- Support clients during launches, new corridor rollouts, and product expansions across international payment flows.
Experience in Account Management, Customer Success, Partnerships, Solutions Engineering, or Relationship Management within fintech, payments, infrastructure, SaaS, or technology-led businesses is required.
Excellent stakeholder management skills across both technical and non-technical audiences are essential.
Strong communication, problem-solving, and project management abilities are necessary.
A commercial mindset with proven experience growing accounts and driving customer expansion opportunities is important.
Ambitious and driven, with a strong desire to help build and scale a category-defining global payments company.
Naturally customer-centric, with a passion for delivering exceptional client experiences and building long-term partnerships.
Experience managing technical onboarding or supporting customer integrations with engineering teams is preferred but not essential.
Account Management Support Executive employer: NOAH
Noah is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to thrive in the fast-paced fintech landscape. With a strong emphasis on employee growth, Noah offers ample opportunities for professional development and collaboration across diverse teams, ensuring that every team member plays a vital role in shaping the future of global payments. Located at the heart of a rapidly evolving industry, employees benefit from a supportive environment that encourages ownership, creativity, and a commitment to delivering outstanding client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Account Management Support Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss how your experience aligns with their needs. Use specific examples from your past roles to demonstrate your problem-solving abilities and customer-centric approach.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Account Management Support Executive position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us at Noah. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Account Management Support Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Management Support Executive. Highlight any relevant experience in account management, customer success, or fintech that shows you understand the industry and can thrive in a fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about global payments and how your skills align with our mission at Noah. Be sure to mention specific experiences that demonstrate your problem-solving abilities and customer-centric mindset.
Showcase Your Communication Skills:As an Account Manager, you'll need to communicate effectively with both technical and non-technical audiences. In your application, give examples of how you've successfully managed relationships and communicated complex ideas clearly in previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at NOAH
✨Know the Product Inside Out
Before your interview, make sure you understand Noah's products and services thoroughly. Familiarise yourself with the Bank Onramp, Global Payouts API, and how stablecoin payment infrastructure works. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Relationship Management Skills
As an Account Management Support Executive, you'll need to demonstrate your ability to build and maintain relationships. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Highlight your proactive approach to problem-solving and how it benefited your clients.
✨Prepare for Technical Questions
Since the role involves working closely with Engineering and Product teams, be ready to discuss technical concepts related to APIs and payment integrations. Brush up on basic technical knowledge and think of scenarios where you've collaborated with technical teams in the past.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about Noah's future product developments, how they measure client satisfaction, or what challenges they foresee in the fintech landscape. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
