Overview
In this role you drive customer success for a technology business expanding its UK operations. You’ll manage key accounts, lead client engagements, and shape renewal and success strategies within a hybrid work setup. You collaborate cross-functionally to deliver value, support critical projects, and help scale the customer experience. This is a growth-focused position with structured training and career progression, offering a meaningful impact on adoption and retention.
Pay / Benefits
- Hybrid UK role
- Structured training and career progression
- Opportunities to lead on critical projects
- Competitive salary up to 50000 base
- Supportive and adaptive culture
Responsibilities
- manage client relationships and engagements
- lead client meetings, QBRs and rescue plans
- collaborate with cross-functional teams to ensure customer success
- support onboarding and ongoing adoption initiatives
- contribute to scaling customer success in the UK market
Key requirements
- strong background in Customer Success or Client Services
- ability to run client meetings, QBRs and rescue plans
- experience or interest in healthcare, HR or engagement software is ideal
- proactive and organised approach
- proactive
- organised
- strong communication
- stakeholder management
- Engagement software (experience preferred)
Customer Success Manager employer: Noa Recruitment
As a Product Owner at this innovative technology business, you will thrive in a supportive and adaptive culture that prioritises your professional growth. With access to structured training and career progression opportunities, you can take the lead on critical projects while enjoying a competitive salary package. The remote work flexibility, combined with monthly team interactions in Milton Keynes, creates a unique environment that fosters collaboration and innovation.
