At a Glance
- Tasks: Lead a team, inspire customers, and provide personalised skincare consultations.
- Company: Join the iconic Liz Earle brand with a focus on natural beauty.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a personal pension scheme.
- Other info: Flexible working options available and opportunities for professional development.
- Why this job: Be part of a passionate team and make a real difference in customers' skincare journeys.
- Qualifications: Passion for skincare, leadership experience, and outstanding customer service skills.
The predicted salary is between 27121 - 30506 £ per year.
The salary for this role is £27,121 up to £30,506 depending on location. For part‑time hours, the salary will be pro‑rata. Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos have remained the same and there’s never been a more exciting time to join us.
About the role: You will be based on our Liz Earle counter in store and report into the Regional Business Manager.
Responsibilities:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
- Build great relationships with customers and colleagues.
- Provide personalised consultations and skin services.
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers.
- Complete our award‑winning 12‑month Skin School development programme.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products.
- Be an ambassador for the Liz Earle brand.
Requirements:
- A passion for skincare and a love of Liz Earle.
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to.
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit.
- The ability to work with business plans, achieve sales targets and review individual and team performance.
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.
Nice to have:
- Experience using skincare products on customers.
Benefits:
- Employee discount of up to 75% on Liz Earle products.
- Additional store discount (e.g. Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- Generous holiday entitlement that increases with length of service.
- Personal Pension Scheme.
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third‑party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in‑store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Counter Manager in Yeovil employer: No7 Beauty Company
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions teamwork and personal growth. With generous employee discounts, a comprehensive development programme, and a commitment to flexibility, we empower our Counter Managers to thrive in their roles while delivering outstanding customer service. Join us in Uxbridge, where your passion for skincare can flourish in a supportive environment that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Counter Manager in Yeovil
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service approach. This will not only help you stand out in interviews but also show your genuine passion for skincare.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll be all about building relationships. Role-play scenarios with friends or family to boost your confidence in providing personalised consultations and handling customer queries.
✨Tip Number 3
Showcase your leadership style! Think of examples where you've inspired or motivated a team. Be ready to share how you celebrate successes and support your colleagues, as this aligns perfectly with Liz Earle's ethos of being 'One Team'.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle family. Don’t forget to follow up after your interview to express your enthusiasm!
We think you need these skills to ace Liz Earle - Counter Manager in Yeovil
Some tips for your application 🫡
Show Your Passion for Skincare:Make sure to highlight your love for skincare and Liz Earle products in your application. We want to see that you genuinely care about helping customers with their skincare needs!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your experience aligns with the role. We appreciate when candidates show they’ve done their homework.
Highlight Team Leadership Skills:Since this role involves leading a team, be sure to showcase any relevant experience you have in motivating and supporting others. We love to see examples of how you've inspired your team to achieve great results!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their unique selling points. Being able to discuss specific products and how they can benefit customers will show your passion and expertise.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on how you’ve nurtured development and celebrated successes. This will demonstrate that you embody the 'We Are One Team' ethos.
✨Customer Service is Key
Outstanding customer service is crucial for this role. Think of instances where you've gone above and beyond for a customer. Be ready to share these stories during your interview to highlight your empathy and understanding, which are essential for building great relationships.
✨Be Ready to Discuss Sales Strategies
Since achieving sales targets is part of the job, come prepared with ideas on how you would create business plans and drive promotions. Showing that you can think strategically about sales will impress your interviewers and align with the company's goals.
