At a Glance
- Tasks: Lead and inspire your team while providing personalised skincare consultations to customers.
- Company: Join the iconic Liz Earle brand with a strong heritage in natural beauty.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a chance to become a certified skin expert.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a passionate team that celebrates beauty and empowers customers every day.
- Qualifications: Experience in leading teams and a genuine passion for skincare.
The predicted salary is between 27121 - 30506 € per year.
Salary: £27,121 up to £30,506 depending on location. For part‑time hours, salary pro‑rata.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
About the role:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
- Build great relationships with customers and colleagues.
- Provide personalised consultations and skin services.
- Deliver your sales targets by creating business plans and driving in‑store promotions and Liz Earle offers.
- Complete our award‑winning 12‑month Skin School development programme.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products.
- Be an ambassador for the Liz Earle brand.
What you’ll need to have:
- A passion for skincare and a love of Liz Earle.
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to.
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit.
- The ability to work with business plans, achieve sales targets and review individual and team performance.
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.
It would be great if you also have:
- Experience using skincare products on customers.
Our benefits:
- Liz Earle Employee discount of up to 75%.
- Store discount (e.g., Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with the CIBTAC certification.
- Generous holiday entitlement that increases with length of service.
- Personal Pension Scheme.
Liz Earle - Counter Manager in Rotherham employer: No7 Beauty Company
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions teamwork and personal growth. As a Counter Manager, you will not only lead a passionate team but also enjoy generous benefits such as up to 75% employee discount, a comprehensive development programme, and a supportive environment that values your contributions and encourages ongoing learning. Join us in our commitment to natural beauty and customer care, and be part of a brand that truly cares for its people and their development.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Counter Manager in Rotherham
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products and values. When you walk into that interview, let your passion for skincare shine through – it’ll show you’re the perfect fit for the team.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you’ll be leading a team and connecting with customers. Role-play scenarios with friends or family to boost your confidence in delivering outstanding customer service.
✨Tip Number 3
Showcase your leadership style! Think about examples where you’ve inspired or motivated a team. Be ready to share these stories during your interview to demonstrate how you can drive performance at Liz Earle.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Liz Earle - Counter Manager in Rotherham
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare shine through! Share your personal experiences with Liz Earle products and how they’ve impacted your skincare journey. We want to see that you genuinely care about helping others feel confident in their skin.
Highlight Your Leadership Skills:As a Counter Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've inspired or motivated a team, and how you’ve celebrated successes together. We’re all about teamwork here at Liz Earle!
Customer Service is Key:Outstanding customer service is at the heart of what we do. In your application, share examples of how you've gone above and beyond for customers in the past. Show us that you understand the importance of empathy and creating a welcoming environment for everyone who walks through the door.
Tailor Your Application:Make sure to tailor your application specifically for the Counter Manager role at Liz Earle. Use keywords from the job description and align your skills and experiences with what we’re looking for. And remember, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their unique selling points. Being able to discuss specific products and how they benefit different skin types will show your passion and expertise.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past. Think about times when you’ve coached someone to success or resolved conflicts within a team – these stories will highlight your leadership abilities.
✨Emphasise Customer Service Excellence
Outstanding customer service is key for this role. Be ready to share experiences where you went above and beyond for a customer. Highlight your ability to connect with people and provide personalised consultations, as this aligns perfectly with Liz Earle's ethos of treating every customer with empathy.
✨Align with Liz Earle's Values
Familiarise yourself with Liz Earle's core values: We Care More, We Never Settle, We Are One Team. During the interview, weave these values into your responses. Show how your personal values align with theirs and how you can contribute to maintaining their strong heritage and customer focus.
