At a Glance
- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holiday allowance, and a pension scheme.
- Other info: Flexible working options available; great career development opportunities.
- Why this job: Be part of a brand that empowers confidence and celebrates natural beauty.
- Qualifications: Customer service skills and a passion for skincare are essential.
The predicted salary is between 26513 - 30482 £ per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part‑time hours, the salary will be pro‑rata. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe – We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role:
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara’s day is filled with helping people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Counter Manager.
Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in‑store promotions
- Complete our award‑winning 12‑month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have:
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Must be available to work Monday, Wednesday, and Saturday, with shifts scheduled between 9am and 8pm, so flexibility for later finishes is essential
- Have a desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits:
- Employee discount of up to 75% on Liz Earle products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who we are:
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in‑store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in Orpington employer: No7 Beauty Company
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values empathy, teamwork, and personal growth. Our employees enjoy generous benefits, including up to 75% discount on our products, a comprehensive development programme, and a supportive environment that champions diversity and inclusion. Join us on the Isle of Wight, where you can thrive as a proud brand ambassador while helping customers discover their best selves through our natural beauty ethos.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Orpington
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the benefits of each product. This way, when you chat with customers, you can confidently recommend the best options for their needs.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to simulate customer interactions. The more comfortable you are engaging with others, the better you'll be at building those all-important relationships with customers.
✨Tip Number 3
Show your passion for beauty! Share your own skincare journey and what you love about Liz Earle products during interviews. Authenticity goes a long way in making a connection with both customers and interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Liz Earle team right from the start!
We think you need these skills to ace Liz Earle - Customer Advisor in Orpington
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles or experiences. This will help us see how you fit into our culture.
Be Personable and Engaging:Remember, this role is all about building relationships with customers. Use a friendly tone in your application and share examples of how you've connected with customers in the past. We want to see your personality!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at No7 Beauty Company
✨Know Your Products
Before the interview, make sure you’re familiar with Liz Earle’s product range and their benefits. This will not only show your enthusiasm for the brand but also help you answer questions about how you would advise customers on their skincare needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully helped customers. Highlight your ability to empathise and understand their needs, as this aligns perfectly with the role of a Customer Advisor at Liz Earle.
✨Emphasise Teamwork
Since the role involves working closely with colleagues, be ready to discuss how you’ve contributed to team success in previous jobs. Share specific instances where you collaborated effectively to meet sales targets or enhance customer experience.
✨Be Flexible and Open-Minded
The job requires flexibility in working hours, so express your willingness to adapt. Also, show that you’re eager to learn and keep up with the latest skincare trends, which is crucial for providing personalised consultations.
