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- Tasks: Lead and inspire your team while providing personalised skincare consultations to customers.
- Company: Join the renowned Liz Earle brand at John Lewis in Chelmsford.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a bonus scheme.
- Why this job: Be part of a passionate team that celebrates natural beauty and customer care.
- Qualifications: Experience in skincare and team leadership with a passion for customer service.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role: Find out from watching the video at the bottom of this page what a typical day as a Liz Earle advisor looks like and how Counter Managers support this. For Counter Manager specific information watch the video from minute 4:06. From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager's day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager.
Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What you’ll need to have:
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have:
- Experience using skincare products on customers
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
What’s next? If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in-store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle Counter Manager - John Lewis - Chelmsford in Nottingham employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle Counter Manager - John Lewis - Chelmsford in Nottingham
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products and values. This way, when you walk into that interview, you can show your passion for skincare and how you embody their ethos of 'We Care More'.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll need to inspire and motivate your team. Think about examples from your past where you've led a team or provided outstanding customer service. Share those stories during your interview!
✨Tip Number 3
Show off your sales savvy! Be ready to discuss how you've achieved sales targets in previous roles. Bring along ideas on how you could drive promotions and engage customers at the Liz Earle counter – they’ll love your initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Liz Earle family and ready to be part of something special.
We think you need these skills to ace Liz Earle Counter Manager - John Lewis - Chelmsford in Nottingham
Some tips for your application 🫡
Show Your Passion: Let your love for skincare and Liz Earle shine through in your application. We want to see how your enthusiasm aligns with our values of natural beauty and customer care.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leading teams and providing outstanding customer service. We’re looking for specific examples that demonstrate your skills!
Be Authentic: Don’t be afraid to let your personality come through in your writing. We value authenticity and want to know the real you, so share your unique story and what makes you a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge, especially about Liz Earle products. Familiarise yourself with their key ingredients and benefits so you can confidently discuss them during the interview.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired others to achieve targets or celebrated team successes.
✨Customer Service is Key
Be ready to share your experiences in providing outstanding customer service. Think of times when you went above and beyond for a customer, as this role is all about making customers feel valued and understood.
✨Embrace the Brand Values
Familiarise yourself with Liz Earle's values: We Care More, We Never Settle, We Are One Team. Be prepared to discuss how these resonate with you and how you would embody them as a Counter Manager.
