At a Glance
- Tasks: Lead a team to inspire customers with skincare and beauty products while driving sales.
- Company: Join the iconic No7 Beauty Company, known for innovation and inclusivity.
- Benefits: Enjoy generous discounts, training opportunities, and flexible benefits tailored for you.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be a beauty ambassador and make a real impact on customer experiences.
- Qualifications: Retail management experience and a passion for makeup and skincare are essential.
The predicted salary is between 27121 - 30506 £ per year.
The salary for this role is £27,121 up to £30,506 depending on location. For part-time hours, the salary will be pro-rata.
Exciting No7 Counter Manager role helping customers with skincare and beauty needs.
You will be responsible for driving sales and inspiring and motivating your team to achieve and exceed targets.
With a love for makeup and skincare, you will delight in creating authentic relationships with customers, delivering a great experience and coaching your team to be the best they can be.
Who We Are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek Make UP.
We believe in creating the best in beauty for everyone!
We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer.
No matter where you work in No7 Beauty Company, we will empower you to be your authentic self.
We share a culture where diversity, equity and inclusion are at the centre of everything we do.
Join us and together we can achieve more. Find out more here.
About the role
You will work onsite and report into the Store Manager or General Manager. Your main responsibilities will be to:
- Work with your regional manager to create business plans and drive in store promotions and No7 offers.
- Lead by example and inspire and motivate your team to achieve and exceed their sales targets and goals.
- Get stuck in selling products and providing personalised consultations using the latest skincare, make up and beauty products.
- Ensure your team of advisors provides the best customer service and creates strong connections so that they keep coming back
- Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating individual and team success.
- Make sure your counter is always clean, well-stocked and beautifully presented to showcase the range of No7 skincare and beauty products
- Complete our award-winning 12- month Skin School development programme
- Be an enthusiastic ambassador for the No7 Brand – we're proud of our heritage and the cutting-edge science and technology behind our products and we want you to be too.
- What you'll need to have
These are the essential skills or experience needed to succeed in this role.
- Management or team leader experience in a retail or customer service setting,
- Demonstrable experience working with business plans and achieving sales targets.
- Ability to inspire and motivate teams to deliver against sales objectives
- Enjoy sales and selling - you will work alongside your team to meet your KPIs
- A passion for makeup, skincare and the No7 brand
- Comfortable approaching customers and applying make-up and skincare
- Able to communicate with a wide variety of people from your team to customers to regional and store managers
- Enthusiasm for your ongoing learning and development journey - the desire and motivation to expand your makeup and skincare knowledge and share this with customers is a must.
- It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criterion:
- Counter manager experience specifically
- Experience coaching teams and reviewing individual and team performance.
- Our Benefits
- Generous employee discount on our own brands and partner businesses
- Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots. jobs/rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
What's Next?
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process.
- London, Uxbridge The Chimes Shopping Centre
- #J-18808-Ljbffr
No7 Counter Manager in North Shields employer: No7 Beauty Company
The B-Hive is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of Nottingham or London. With a focus on employee growth, we provide ample opportunities for professional development alongside competitive benefits such as a generous retirement savings plan, flexible working options, and access to wellness resources. Join us to be part of a dynamic team that champions diversity and innovation while working with some of the most iconic brands in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land No7 Counter Manager in North Shields
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like No7 Beauty Company, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like No7 Beauty Company!
We think you need these skills to ace No7 Counter Manager in North Shields
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at No7 Beauty Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at No7 Beauty Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show No7 Beauty Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at No7 Beauty Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
