At a Glance
- Tasks: Lead a team to inspire customers and drive sales in skincare and beauty.
- Company: Join the iconic No7 Beauty Company with a passion for beauty.
- Benefits: Competitive pay, team incentives, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on teamwork and customer satisfaction.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Experience in retail and a love for skincare and makeup.
The predicted salary is between 28800 - 43200 £ per year.
The salary for this role is £27,121 up to £30,506 depending on location. For part-time hours, the salary will be pro-rata.
Exciting No7 Counter Manager role helping customers with skincare and beauty needs. You will be responsible for driving sales and inspiring and motivating your team to achieve and exceed targets. With a love for makeup and skincare, you will delight in creating authentic relationships with customers, delivering a great experience and coaching your team to be the best they can be.
Who We Are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone! We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
Join us and together we can achieve more. Find out more here.
About the role
You will work onsite and report into the Store Manager or General Manager. Your main responsibilities will be to:
- Work with your regional manager to create business plans and drive in store promotions and No7 offers.
- Lead by example and inspire and motivate your team to achieve and exceed their sales targets and goals.
- Get stuck in selling products and providing personalised consultations using the latest skincare, make up and beauty products.
- Ensure your team of advisors provides the best customer service and creates strong connections so that they keep coming back
- Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating individual and team success.
- Make sure your counter is always clean, well-stocked and beautifully presented to showcase the range of No7 skincare and beauty products
- Complete our award-winning 12- month Skin School development programme
- Be an enthusiastic ambassador for the No7 Brand – we're proud of our heritage and the cutting-edge science and technology behind our products and we want you to be too.
What you'll need to have
These are the essential skills or experience needed to succeed in this role.
- Management or team leader experience in a retail or customer service setting,
- Demonstrable experience working with business plans and achieving sales targets.
- Ability to inspire and motivate teams to deliver against sales objectives
- Enjoy sales and selling - you will work alongside your team to meet your KPIs
- A passion for makeup, skincare and the No7 brand
- Comfortable approaching customers and applying make-up and skincare
- Able to communicate with a wide variety of people from your team to customers to regional and store managers
- Enthusiasm for your ongoing learning and development journey - the desire and motivation to expand your makeup and skincare knowledge and share this with customers is a must.
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criterion:
- Counter manager experience specifically
- Experience coaching teams and reviewing individual and team performance.
Our Benefits
- Generous employee discount on our own brands and partner businesses
- Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
What's Next?
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process.
London, Uxbridge The Chimes Shopping Centre
#J-18808-LjbffrNo7 Counter Manager employer: No7 Beauty Company
The B-Hive is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of Nottingham or London. With a focus on employee growth, we provide ample opportunities for professional development alongside competitive benefits such as a generous retirement savings plan, flexible working options, and access to wellness resources. Join us to be part of a dynamic team that champions diversity and innovation while working with some of the most iconic brands in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land No7 Counter Manager
✨Tip Number 1
Get to know the brand inside out! Research No7 and its products so you can chat confidently about skincare and beauty. This will show your passion and help you connect with customers and the team.
✨Tip Number 2
Practice your sales pitch! Think about how you would inspire and motivate your team to hit those targets. Role-play scenarios where you coach your team or engage with customers to showcase your leadership skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend beauty events to get insights into the company culture. This could give you an edge in interviews and help you build relationships before you even start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the No7 family and ready to make a difference!
We think you need these skills to ace No7 Counter Manager
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for skincare and makeup shine through! Share any personal experiences or stories that highlight your enthusiasm for the beauty industry. We want to see how you connect with our customers and inspire your team.
Highlight Your Leadership Skills:As a No7 Counter Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated others or driven sales – we’re looking for those standout moments that demonstrate your ability to coach and inspire!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the No7 Counter Manager role. We appreciate when candidates take the extra step to show they understand what we’re all about.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be able to find all the details you need about the role. Plus, it shows us you’re serious about joining the No7 family!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in No7's skincare and beauty products. Familiarise yourself with their key ingredients, benefits, and any recent launches. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As a No7 Counter Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on how you’ve driven sales and achieved targets. Be ready to discuss your coaching style and how you can help your team excel.
✨Emphasise Customer Relationships
Building authentic relationships with customers is key in this role. Think of specific instances where you’ve gone above and beyond for a customer or created a memorable experience. Sharing these stories will demonstrate your commitment to customer service and your ability to connect with people.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and sales strategies. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation with your interviewers.