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For Companies At a Glance
- Tasks: Lead a team, inspire customers, and provide personalised skincare consultations.
- Company: Join the iconic Liz Earle brand with a strong heritage in natural beauty.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a personal pension scheme.
- Other info: Flexible working options available, including job shares and reduced hours.
- Why this job: Be part of a passionate team and make a real difference in customers' skincare journeys.
- Qualifications: Passion for skincare, leadership experience, and outstanding customer service skills.
The predicted salary is between 27121 - 30506 £ per year.
The salary for this role is £27,121 up to £30,506 depending on location. For part‑time hours, the salary will be pro‑rata. Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
- Build great relationships with customers and colleagues.
- Provide personalised consultations and skin services.
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers.
- Complete our award‑winning 12‑month Skin School development programme.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products.
- Be an ambassador for the Liz Earle brand.
What you’ll need to have
- A passion for skincare and a love of Liz Earle.
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to.
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit.
- The ability to work with business plans, achieve sales targets and review individual and team performance.
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.
It would be great if you also have
- Experience using skincare products on customers.
Our benefits
- Employee discount of up to 75% on Liz Earle Products.
- Additional store discount (e.g. Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- Generous holiday entitlement that increases with length of service.
- Personal Pension Scheme.
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third‑party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
What's next? If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in‑store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Counter Manager in Newcastle upon Tyne employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service approach. This will not only help you stand out in interviews but also show your genuine passion for skincare.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of scenarios where you’ve successfully connected with customers or motivated a team. Share these stories during your interview to showcase your experience.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! Asking about team dynamics or how they celebrate success can demonstrate your interest in being part of the Liz Earle family. Plus, it shows you’re thinking about the long-term fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest updates and opportunities at Liz Earle, making it easier for us to connect with you.
We think you need these skills to ace Liz Earle - Counter Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Skincare: Make sure to highlight your love for skincare and Liz Earle products in your application. We want to see that you genuinely care about helping customers find the right solutions for their skincare needs.
Demonstrate Leadership Skills: Since this role involves leading a team, share examples of how you've motivated and inspired others in previous positions. We’re looking for someone who can nurture team development and celebrate successes together.
Tailor Your Application: Take the time to customise your application to reflect the values and ethos of Liz Earle. Use our language and show how you embody 'We Care More, We Never Settle, We Are One Team' in your work.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their unique selling points. Being able to discuss specific products and how they can benefit customers will show your passion and expertise.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past. Think about times when you've provided constructive feedback or celebrated team successes, as this will demonstrate your ability to nurture and support your colleagues.
✨Emphasise Customer Service Excellence
Outstanding customer service is key for this role. Be ready to share experiences where you've gone above and beyond for a customer. Highlight your ability to empathise and connect with customers, ensuring they feel valued and understood during their visit.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for personal development. This shows your genuine interest in the role and helps you assess if Liz Earle is the right fit for you.