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- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and a personal pension scheme.
- Other info: Flexible working options available; great career development opportunities.
- Why this job: Be part of a brand that empowers confidence and celebrates natural beauty.
- Qualifications: Customer service skills and a passion for skincare are essential.
The hourly rate for this role is £12.98 – £13.81 depending on location.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\’s day is filled with helping people feel confident and beautiful in their own skin.
Responsibilities
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in‑store promotions
- Complete our award‑winning 12‑month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Please note, any salary estimates given on third‑party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
Join us and together we can achieve more. Find out more here.
What\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in‑store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
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Liz Earle - Customer Advisor employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the benefits of each product. This way, when you chat with customers, you can confidently recommend the best options for their needs.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to simulate customer interactions. The more comfortable you are engaging with others, the better you'll be at building those all-important relationships with customers.
✨Tip Number 3
Show your passion for beauty! Share your own skincare journey and what you love about Liz Earle products during interviews. Authenticity goes a long way in connecting with both the team and customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Liz Earle family right from the start!
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about Liz Earle products and how they align with our values. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of a Customer Advisor. Mention any previous customer service experience and how you’ve helped others feel confident in their skin. We appreciate a personal touch!
Be Authentic: At Liz Earle, we value authenticity. Don’t be afraid to show your true self in your application. Share your unique story and what makes you a proud brand ambassador for us. We’re looking for genuine connections with our customers and team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare
Before the interview, brush up on your skincare knowledge. Familiarise yourself with Liz Earle's product range and their benefits. This will not only show your passion for the brand but also help you answer questions about how you can assist customers with their beauty needs.
✨Showcase Your Empathy
As a Customer Advisor, empathy is key. Prepare examples from your past experiences where you've successfully connected with customers or resolved their issues. This will demonstrate your ability to build great relationships, which is crucial for this role.
✨Be Sales Savvy
Understand the sales targets and how you can contribute to achieving them. Think of ways you can promote Liz Earle offers and in-store promotions during the interview. Showing that you’re results-driven will impress the interviewers.
✨Embrace Team Spirit
Liz Earle values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your collaborative spirit and how you’ve contributed to team success in previous roles. This will align with their ethos of 'We Are One Team'.