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For Companies At a Glance
- Tasks: Help customers with skincare advice and provide personalised beauty consultations.
- Company: Join Liz Earle, a brand known for its natural beauty and customer focus.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and professional certification.
- Why this job: Be part of a passionate team and empower customers to feel confident in their skin.
- Qualifications: Customer service skills and a love for skincare trends are essential.
- Other info: Flexible working options available and a culture of diversity and inclusion.
The hourly rate for this role is £12.98 – £13.81 depending on location.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\’s day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
Join us and together we can achieve more. Find out more here.
What\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
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Liz Earle - Customer Advisor employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the benefits of each product. This way, when you chat with customers, you can confidently recommend the best options for their needs.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable engaging with customers. The more you practice, the easier it’ll be to build those great relationships that Liz Earle values so much.
✨Tip Number 3
Show your passion for natural beauty! When you’re in the interview, let your enthusiasm shine through. Share why you love skincare and how you can help customers feel confident in their own skin.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates on roles and opportunities at Liz Earle right there.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application: Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles or experiences. This will help us see how you fit into our culture!
Be Personable and Engaging: Remember, this role is all about building relationships with customers. Use a friendly tone in your application and share examples of how you've successfully connected with customers in the past. We want to see your personality!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application quickly and can get back to you about the next steps. We can't wait to hear from you!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Products
Before the interview, make sure you’re familiar with Liz Earle’s product range and their benefits. This will not only show your enthusiasm for the brand but also help you answer questions about how you would advise customers on their skincare needs.
✨Emphasise Customer Experience
Prepare examples from your past experiences where you’ve successfully engaged with customers. Highlight how you built relationships and provided personalised service, as this aligns perfectly with Liz Earle's focus on customer care.
✨Show Your Passion for Beauty
Express your love for natural beauty and skincare trends during the interview. Share any relevant experiences or knowledge that demonstrate your commitment to staying updated in the beauty industry, which is crucial for a role as a Customer Advisor.
✨Team Spirit Matters
Since teamwork is a key part of the role, be ready to discuss how you work well with others. Share stories that illustrate your ability to collaborate and support your colleagues, reinforcing the 'We Are One Team' ethos at Liz Earle.
