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For Companies At a Glance
- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join Liz Earle, a brand known for natural beauty and exceptional customer care.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and flexible working options.
- Why this job: Be part of a supportive team that values diversity and empowers you to shine.
- Qualifications: No specific experience required, just a passion for skincare and helping others.
- Other info: Complete a 12-month Skin School programme and gain a CIBTAC certification.
About the role
Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\’s day is filled with helping people feel confident and beautiful in their own skin.
Responsibilities
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
Who we are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
Equal Opportunity Employer
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
What\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Salary and Benefits Note
Please note, any salary estimates given on third‑party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
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Liz Earle - Customer Advisor employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Engage with current trends in skincare and beauty. Being knowledgeable about the latest products and techniques will not only impress your interviewers but also show that you're proactive and eager to learn.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of specific examples where you've successfully built relationships or met sales targets, as this will highlight your suitability for the role.
✨Tip Number 4
Showcase your enthusiasm for teamwork. Since the role involves working closely with colleagues, be ready to share how you contribute to a positive team environment and support your peers in achieving shared goals.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Customer Advisor position at Liz Earle. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer service roles or experience with skincare products. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for skincare and beauty. Mention how your values align with Liz Earle's ethos of 'We Care More, We Never Settle, We Are One Team' and provide examples of how you've demonstrated these values in previous roles.
Prepare for the Interview: If selected for an interview, prepare by thinking about how you would engage with customers and provide personalised consultations. Be ready to discuss your favourite skincare trends and how you can contribute to meeting sales targets.
How to prepare for a job interview at No7 Beauty Company
✨Know the Brand Inside Out
Before your interview, make sure you research Liz Earle's history, values, and product range. Understanding their commitment to natural beauty and customer experience will help you align your answers with their ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you built relationships and provided personalised service, as this is key for a Customer Advisor role.
✨Demonstrate Your Passion for Skincare
Be ready to discuss your knowledge of skincare trends and products. Showing genuine enthusiasm for beauty and skincare will resonate well with the interviewers and reflect your suitability for the role.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with colleagues, share examples of how you've successfully worked in a team. Highlight your ability to contribute to team performance and support your peers in achieving sales targets.
