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- Tasks: Lead and inspire your team while providing personalised skincare consultations to customers.
- Company: Join the iconic Liz Earle brand with a strong heritage in natural beauty.
- Benefits: Enjoy up to 75% employee discount, generous holiday, and a chance to become a certified skin expert.
- Why this job: Be part of a passionate team that celebrates beauty and empowers customers every day.
- Qualifications: Passion for skincare, leadership experience, and outstanding customer service skills.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Find out from watching the video at the bottom of this page what a typical day as a Liz Earle advisor looks like and how Counter Managers support this. For Counter Manager specific information watch the video from minute 4:06. From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager\’s day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
- Complete our award-winning 12-month Skin School development programme.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What you\\\’ll need to have
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
What\\\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you\\\’ll be invited to attend an in-store interview.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Location
London, Olympic Park Westfield Stratford City
#J-18808-Ljbffr
Liz Earle - Counter Manager John Lewis Cambridge employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager John Lewis Cambridge
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service ethos. This will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll be leading a team and interacting with customers daily. Role-play scenarios with friends or family to boost your confidence in providing personalised consultations.
✨Tip Number 3
Network like a pro! Connect with current Liz Earle employees on LinkedIn or attend beauty events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle team and ready to embrace our values of We Care More, We Never Settle, We Are One Team.
We think you need these skills to ace Liz Earle - Counter Manager John Lewis Cambridge
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your experiences with Liz Earle products and how they’ve impacted your skincare journey. We want to see that you genuinely care about helping others feel confident in their skin.
Highlight Your Leadership Skills: As a Counter Manager, you'll be leading a team, so make sure to showcase any previous leadership experience. Talk about how you've motivated teams in the past and how you plan to inspire your future team at Liz Earle. We’re all about teamwork here!
Personalise Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the values of Liz Earle. Mention our Precious Recipe and how you embody those principles in your work. We love seeing candidates who align with our ethos!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about what makes Liz Earle special while you’re at it!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge, especially about Liz Earle products. Familiarise yourself with their key ingredients and benefits, as well as the brand's ethos. This will show your passion for skincare and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired others to achieve targets or provided constructive feedback. This will demonstrate that you can embody the 'We Are One Team' value.
✨Customer Service is Key
Be ready to discuss your approach to outstanding customer service. Share stories that highlight your ability to empathise with customers and create personalised experiences. Remember, it's all about making customers feel confident and beautiful in their own skin!
✨Plan for Success
Think about how you would create business plans and drive promotions for the counter. Prepare to discuss your strategies for achieving sales targets and how you would present the counter beautifully. This shows you're proactive and ready to take full responsibility for the role.