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For Companies At a Glance
- Tasks: Lead and inspire your team while providing exceptional skincare consultations to customers.
- Company: Join Liz Earle, a brand rooted in natural beauty with a strong heritage and customer focus.
- Benefits: Enjoy up to 75% employee discount, generous holiday entitlement, and flexible working options.
- Why this job: Be part of a supportive team culture that values personal development and celebrates success.
- Qualifications: Passion for skincare, experience in team leadership, and outstanding customer service skills required.
- Other info: Opportunity to become a certified skin expert and participate in an award-winning development programme.
The predicted salary is between 24000 - 36000 £ per year.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Find out from watching the video at the bottom of this page what a typical day as a Liz Earle advisor looks like and how Counter Managers support this. For Counter Manager specific information watch the video from minute 4:06.
From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager\’s day is filled with helping their people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
- Complete our award-winning 12-month Skin School development programme.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What you\’ll need to have
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
What\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you\’ll be invited to attend an in-store interview.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
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Liz Earle - Counter Manager employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with the brand during your interview.
✨Tip Number 2
Prepare examples of how you've successfully led and motivated a team in the past. Highlight specific instances where your leadership inspired performance and fostered a supportive environment.
✨Tip Number 3
Showcase your passion for skincare by discussing your personal experiences with Liz Earle products or similar brands. This will demonstrate your genuine interest in the role and the brand.
✨Tip Number 4
Be ready to discuss how you would create engaging in-store promotions and business plans. Think about innovative ideas that could drive sales and enhance the customer experience at the counter.
We think you need these skills to ace Liz Earle - Counter Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Counter Manager at Liz Earle. Watch the provided videos to get insights into daily tasks and expectations.
Tailor Your CV: Highlight your experience in skincare, team leadership, and customer service. Use specific examples that demonstrate how you've inspired and motivated teams or achieved sales targets in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for skincare and the Liz Earle brand. Mention how your values align with their ethos of 'We Care More, We Never Settle, We Are One Team'.
Showcase Your Customer Service Skills: Provide examples of how you've delivered outstanding customer service in the past. Emphasise your ability to build relationships and provide personalised consultations, as these are key aspects of the role.
How to prepare for a job interview at No7 Beauty Company
✨Show Your Passion for Skincare
Make sure to express your genuine love for skincare and the Liz Earle brand during the interview. Share personal experiences with their products and how they have positively impacted your skin, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Highlight specific instances where your coaching and feedback helped your team achieve their goals, as this role requires strong leadership abilities.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to outstanding customer service. Share anecdotes that showcase your ability to connect with customers, understand their needs, and provide tailored skincare consultations that leave them feeling valued.
✨Familiarise Yourself with Business Plans
Understand the basics of business planning and sales targets. Be prepared to talk about how you would create and implement strategies to drive sales and promotions at the counter, demonstrating your business acumen and goal-oriented mindset.
