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For Companies At a Glance
- Tasks: Lead a team to deliver amazing customer experiences and skincare consultations.
- Company: Join Liz Earle, a renowned natural beauty brand with a rich heritage.
- Benefits: Enjoy up to 75% employee discount, quarterly goody boxes, and generous holiday entitlement.
- Why this job: Be part of a passionate team that values natural beauty and customer care.
- Qualifications: Must love skincare, have team leadership experience, and excel in customer service.
- Other info: Flexible working options available; become a certified skin expert!
The predicted salary is between 24000 - 42000 £ per year.
Join a leading beauty company as a Liz Earle Counter Manager, where you will lead your team in delivering exceptional customer experiences. This role offers opportunities for personal growth, a passion for skincare, and a chance to be an ambassador for a renowned natural beauty brand.
- Employee discount of up to 75%
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Certification as a skin expert
- Generous holiday entitlement
- Personal Retirement Savings Account
Qualifications
- Passion for skincare and Liz Earle products.
- Experience in leading and motivating a team.
Responsibilities
- Inspire team to exceed sales targets.
- Provide personalized skincare consultations.
- Ensure counter is well presented.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
- Build great relationships with customers and colleagues.
- Provide personalised consultations and skin services.
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products.
- Be an ambassador for the Liz Earle brand.
What you’ll need to have
- A passion for skincare and a love of Liz Earle.
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to.
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit.
- The ability to work with business plans, achieve sales targets and review individual and team performance.
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.
It would be great if you also have
- Experience using skincare and beauty products with customers.
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- Generous holiday entitlement that increases with length of service.
- Personal Retirement Savings Account.
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in-store interview.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Counter Manager employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and values. Understanding the brand's ethos, such as their commitment to natural beauty and customer care, will help you connect with both the team and customers during your interview.
✨Tip Number 2
Prepare to discuss your leadership style and how you've motivated teams in the past. Think of specific examples where you've inspired your team to exceed sales targets or provided exceptional customer service.
✨Tip Number 3
Showcase your passion for skincare by staying updated on industry trends and innovations. Being knowledgeable about skincare can set you apart and demonstrate your commitment to personal growth and expertise.
✨Tip Number 4
Practice your customer service skills by role-playing different scenarios. This will help you articulate how you would handle various customer interactions, ensuring you convey empathy and understanding during the interview.
We think you need these skills to ace Liz Earle - Counter Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Liz Earle Counter Manager position. Tailor your application to highlight your relevant experience in leading teams and delivering exceptional customer service.
Show Your Passion: Express your passion for skincare and Liz Earle products in your cover letter. Share personal experiences or stories that demonstrate your enthusiasm for the brand and how it aligns with your values.
Highlight Leadership Skills: In your CV and cover letter, emphasise your experience in leading and motivating a team. Provide specific examples of how you've inspired your team to exceed sales targets and fostered a supportive environment.
Personalise Your Application: Make your application stand out by personalising it for Liz Earle. Use their values and ethos, such as 'We Care More' and 'We Never Settle', to frame your experiences and show how you embody these principles.
How to prepare for a job interview at No7 Beauty Company
✨Show Your Passion for Skincare
Make sure to express your genuine love for skincare and Liz Earle products during the interview. Share personal experiences with their products and how they have impacted your skincare routine, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Discuss specific strategies you used to inspire your team to exceed sales targets and how you provided constructive feedback to help them grow.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to outstanding customer service. Share anecdotes that highlight your ability to empathise with customers and provide personalised consultations, ensuring they feel valued and understood.
✨Understand the Brand Values
Familiarise yourself with Liz Earle's brand values: We Care More, We Never Settle, We Are One Team. Be prepared to discuss how these values align with your own work ethic and how you would embody them as a Counter Manager.
