At a Glance
- Tasks: Lead a team, inspire customers, and provide personalised skincare consultations.
- Company: Join the iconic Liz Earle brand with a passion for natural beauty.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and career development.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be part of a supportive team and make a real impact in skincare.
- Qualifications: Passion for skincare and experience in team leadership and customer service.
The predicted salary is between 27121 - 30506 € per year.
The salary for this role is £27,121 up to £30,506 depending on location. For part-time hours, the salary will be pro-rata. Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
- Complete our award-winning 12-month Skin School development programme
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What you’ll need to have
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have:
- Experience using skincare products on customers
Our benefits
- Employee discount of up to 75% on Liz Earle Products
- Additional store discount (e.g. Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in-store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Counter Manager employer: No7 Beauty Company
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates natural beauty and customer care. Our Counter Managers enjoy generous employee discounts, a supportive team environment, and opportunities for personal growth through our award-winning Skin School development programme. With a commitment to flexibility and inclusivity, we ensure that every team member feels valued and empowered to thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Counter Manager
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service approach. This will not only help you stand out in interviews but also show your genuine passion for skincare.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll be inspiring and motivating your team while building relationships with customers. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Showcase your leadership experience! Think of examples where you've successfully led a team or achieved sales targets. Be ready to share these stories during your interview to demonstrate your ability to drive performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Liz Earle - Counter Manager
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare shine through! Share your personal experiences with Liz Earle products and how they’ve made a difference for you. We want to see that you genuinely care about helping customers find their perfect skincare solutions.
Highlight Your Leadership Skills:As a Counter Manager, you'll be leading a team, so make sure to showcase any relevant experience you have in motivating and inspiring others. Use specific examples of how you've successfully led a team in the past, and how you plan to bring that same energy to our Liz Earle counter.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the values and ethos of Liz Earle. Mention our Precious Recipe and how you embody those principles in your work. We love seeing candidates who align with our brand!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to provide all the necessary information we need to get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge, especially about Liz Earle products. Familiarise yourself with their key ingredients and benefits, as well as the brand's ethos. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired performance or celebrated team success. This will demonstrate that you can embody the 'We Are One Team' value that Liz Earle holds dear.
✨Practice Outstanding Customer Service
Be ready to discuss your approach to customer service. Think of scenarios where you went above and beyond for a customer or handled a difficult situation with empathy. This aligns perfectly with the brand's commitment to treating every customer with care and understanding.
✨Plan for Sales Success
Come prepared with ideas on how you would achieve sales targets and drive promotions at the counter. Consider how you would create business plans and motivate your team to exceed expectations. This shows you're proactive and ready to contribute to the company's success from day one.
