At a Glance
- Tasks: Guide customers through their skincare and beauty journeys with expert advice and innovative tools.
- Company: Join No7, a leading brand in beauty and skincare with over 90 years of heritage.
- Benefits: Enjoy generous discounts, training opportunities, and a supportive work culture.
- Other info: Opportunities for career growth and development within a diverse and inclusive environment.
- Why this job: Make a real impact by helping others feel confident in their skin every day.
- Qualifications: Passion for beauty, strong communication skills, and a proactive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Are you passionate about beauty and skincare? Do you believe in the power of honest, real beauty to help people feel confident every day? Join us as a No7 Advisor and help bring our iconic brand to life!
At No7, we believe in possible. For over 90 years, we have been at the forefront of beauty, blending pioneering science‑led skincare with innovative beauty solutions that deliver results people trust. Join us and be part of a brand shaping the future of beauty – a brand where you can build your expertise, grow your career, and open a world of beautiful possibilities, bringing confidence to every customer, every day.
What you’ll be doing
- Guide customers through their skincare and beauty journeys at every stage of life – combining world class science, on trend advice, and human connection to deliver results people trust and experiences they love.
- Complete our award winning 12‑month Skin School programme, gaining a CIBTAC qualification recognised across the beauty industry.
- Deliver personalised skincare and beauty consultations using innovative tools and technology.
- Confidently explain the world class science behind No7 products, translating advanced ingredients and technologies into clear, relatable customer benefits.
- Offer expert makeup advice, including shade matching, product demonstrations and routine building.
- Drive sales and consistently achieve targets by actively promoting offers, innovations and new launches.
- Build trusting long term customer relationships that encourage loyalty and repeat visits.
- Work collaboratively as part of a wider decisive, expert Boots team to deliver exceptional service and commercial results.
- Maintain a beautifully presented counter that showcases the incredible No7 range and reflects our premium yet accessible positioning.
What you’ll need to have (our must haves)
- A genuine passion for skincare and makeup, with a desire to help others feel confident.
- Enjoy meeting sales targets and playing your part to deliver great team commercial performance.
- Confidence engaging customers and applying skincare and makeup.
- Strong communication skills, with the ability to put customers at ease and explain information clearly and simply.
- A proactive attitude and willingness to learn about our products and keep up to date with the latest skincare and beauty trends.
- Passionate about being a No7 ambassador, proud to represent a brand with heritage and excited by its future and continued innovation.
It would be great if you also have
- Previous experience working with customers.
- Experience applying skincare and beauty products on customers.
Where your brilliance can take you
At No7, our amazing people make the possible happen. We invest in your development through comprehensive training covering skin biology, ingredients, and makeup techniques all within a supportive, empowered culture where everyone is respected and encouraged to thrive.
Your journey could take you into roles such as Counter Manager or Assistant Manager, or into a wide range of beauty adjacent opportunities across Boots and the wider No7 Beauty Company. We also offer a 6 month development programme for experienced, high performing Advisors who are ready to invest in their growth. While completion doesn’t guarantee a leadership role, it’s a powerful opportunity to build confidence, develop skills, and grow your personal brand – setting you up for future success.
Rewards designed for you
- Generous employee discount on our own brands and partner businesses.
- Quarterly allocation of No7 products for you to try out at home and further share your insights with your customers.
- Become a certified skin and makeup expert with our CIBTAC qualification.
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment.
- 6 month leadership programme for experienced, high performing advisors to develop skills and confidence.
- Boots Retirement Savings Plan.
- Discretionary quarterly bonus scheme.
- Enhanced maternity paternity adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24 7 counselling and support through TELUS Health, our Employee Assistance Programme.
Who we are
Five iconic brands make up No7 Beauty Company: No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone, from skin science to sustainability. We’re known for products that deliver results and do good along the way.
We’re proud to be an equal opportunity employer, creating an inclusive workplace where our colleagues are empowered to be themselves and where diversity, equity and inclusion are part of how we do things, every day.
What’s next?
If you’re enthusiastic about beauty, excited by science, and want to build real recognised expertise across skincare and makeup—we’d love to hear from you. If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps.
Where a role is advertised as full time, we are open to discussing part time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at best.
No7 Advisor in Livingston employer: No7 Beauty Company
At No7, we pride ourselves on being an exceptional employer that champions personal growth and development within a vibrant and inclusive work culture. Our comprehensive training programmes, including the award-winning Skin School, empower our No7 Advisors to become certified experts in skincare and beauty, while our generous employee benefits and supportive environment ensure that every team member feels valued and inspired to thrive. Join us in shaping the future of beauty and enjoy a fulfilling career where your passion for helping others shine through every day.
StudySmarter Expert Advice🤫
We think this is how you could land No7 Advisor in Livingston
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like No7 Beauty Company, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like No7 Beauty Company!
We think you need these skills to ace No7 Advisor in Livingston
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at No7 Beauty Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at No7 Beauty Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show No7 Beauty Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at No7 Beauty Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
