At a Glance
- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holiday allowance, and a pension scheme.
- Other info: Complete our award-winning Skin School programme and become a certified skin expert.
- Why this job: Be part of a passionate team and empower customers to feel confident in their skin.
- Qualifications: Empathy, sales enthusiasm, and a love for skincare trends are essential.
The predicted salary is between 26513 - 30482 € per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part-time hours, the salary will be pro-rata. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
About the role
Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends; are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits include:
- Employee discount of up to 75% on Liz Earle Products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Liz Earle - Customer Advisor in Kent employer: No7 Beauty Company
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values empathy, teamwork, and personal growth. Our commitment to employee development is evident through our award-winning Skin School programme and generous benefits, including up to 75% discount on our products and a supportive environment that encourages you to thrive as a brand ambassador. Join us on the Isle of Wight, where our rich heritage in natural beauty meets a passion for customer experience, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Kent
✨Tip Number 1
Get to know Liz Earle inside out! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate; you’re a passionate brand ambassador ready to help customers feel fabulous.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to nail those customer interactions. Remember, it’s all about empathy and understanding, so make sure you can demonstrate how you’d connect with customers on a personal level.
✨Tip Number 3
Don’t forget to showcase your sales savvy! Think of examples where you’ve met targets or helped boost team performance. Liz Earle loves a team player, so be ready to share how you can contribute to the success of the counter.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Liz Earle family. Let’s get you on that counter!
We think you need these skills to ace Liz Earle - Customer Advisor in Kent
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through. Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Use phrases like 'We Care More' and 'We Never Settle' to demonstrate that you align with our ethos and are ready to be part of our team.
Highlight Customer Experience:If you've got previous experience working with customers, don’t hold back! Share specific examples of how you've built relationships and provided excellent service, as this is key to being a successful Customer Advisor.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Products
Before the interview, make sure you’re familiar with Liz Earle’s product range and their key ingredients. This will not only show your enthusiasm for the brand but also help you answer questions about how you would advise customers on their skincare needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully helped customers. Think about times when you went above and beyond to meet their needs, as this aligns perfectly with Liz Earle's ethos of empathy and understanding.
✨Emphasise Teamwork
Since the role involves working closely with colleagues, be ready to discuss how you contribute to a team environment. Share specific instances where you collaborated effectively with others to achieve a common goal, reflecting the 'We Are One Team' value.
✨Stay Updated on Skincare Trends
Demonstrate your passion for skincare by discussing current trends or new products in the industry. This shows that you’re proactive about learning and can engage customers with the latest information, which is crucial for a Customer Advisor role.
