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- Tasks: Lead and inspire your team while providing personalised skincare consultations to customers.
- Company: Join the iconic Liz Earle brand with a strong heritage in natural beauty.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a chance to become a certified skin expert.
- Why this job: Be part of a passionate team that celebrates beauty and empowers customers every day.
- Qualifications: Passion for skincare, leadership experience, and outstanding customer service skills.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 30000 - 40000 £ per year.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
- Build great relationships with customers and colleagues.
- Provide personalised consultations and skin services.
- Deliver your sales targets by creating business plans and driving in-store promotions and Liz Earle offers.
- Complete our award-winning 12-month Skin School development programme.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products.
- Be an ambassador for the Liz Earle brand.
What you’ll need to have:
- A passion for skincare and a love of Liz Earle.
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to.
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit.
- The ability to work with business plans, achieve sales targets and review individual and team performance.
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.
It would be great if you also have:
- Experience using skincare products on customers.
Our benefits:
- Liz Earle Employee discount of up to 75%.
- Store discount (e.g., Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- Generous holiday entitlement that increases with length of service.
- Personal Pension Scheme.
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in-store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Counter Manager in Gloucester employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager in Gloucester
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service ethos. This will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll be leading a team and interacting with customers daily. Role-play scenarios with friends or family to boost your confidence in providing personalised consultations.
✨Tip Number 3
Network like a pro! Connect with current Liz Earle employees on LinkedIn or attend beauty events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle team and ready to embrace our values of We Care More, We Never Settle, We Are One Team.
We think you need these skills to ace Liz Earle - Counter Manager in Gloucester
Some tips for your application 🫡
Show Your Passion for Skincare: Make sure to highlight your love for skincare and Liz Earle products in your application. We want to see that you genuinely care about helping customers feel confident and beautiful in their own skin!
Emphasise Team Leadership Skills: Since this role is all about inspiring and motivating a team, share examples of how you've successfully led a team in the past. We’re looking for those who can nurture development and celebrate success together!
Customer Service is Key: Outstanding customer service is at the heart of what we do. Be sure to include any relevant experience where you've gone above and beyond for customers, showing empathy and understanding in your approach.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to be part of the Liz Earle family!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their unique benefits. Being able to discuss specific products and how they can help customers will show your passion and expertise.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll be leading a team, so be ready to share examples of how you've motivated and inspired others in the past. Think about times when you've provided constructive feedback or celebrated team successes, as this will demonstrate your ability to nurture a positive team environment.
✨Emphasise Customer Service Excellence
Prepare to discuss your approach to outstanding customer service. Share experiences where you've gone above and beyond for customers, ensuring they feel welcomed and understood. This aligns perfectly with Liz Earle's ethos of caring for customers and creating a beautiful shopping experience.
✨Be Ready to Discuss Business Plans
Since achieving sales targets is key, think about how you've previously worked with business plans or driven promotions. Be prepared to talk about your strategies for meeting targets and how you would apply that to the Liz Earle counter, showcasing your understanding of retail dynamics.