At a Glance
- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join the iconic Liz Earle team at No7 Beauty Company.
- Benefits: Enjoy up to 75% discount on products, generous holidays, and a pension scheme.
- Other info: Flexible working options available and excellent career development opportunities.
- Why this job: Be part of a brand that values natural beauty and customer experience.
- Qualifications: Customer service skills and a passion for skincare are essential.
The predicted salary is between 26513 - 30482 € per year.
Ellesmere Port, Cheshire Oaks Outlet Village
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part-time hours, the salary will be pro-rata.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
About the role:
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara's day is filled with helping people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Counter Manager.
Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Be comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits:
- Employee discount of up to 75% on Liz Earle Products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are:
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Customer Advisor in Ellesmere Port employer: No7 Beauty Company
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity, equity, and inclusion. Our Customer Advisors enjoy generous employee benefits, including up to 75% discount on our products, a comprehensive development programme, and a supportive team environment that fosters personal growth and professional expertise in skincare. Join us at our Ellesmere Port location, where you can be part of a passionate team dedicated to helping customers feel confident and beautiful while embracing our core values of care and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in Ellesmere Port
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you'll sound like a pro and build trust right off the bat.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with engaging customers. The more relaxed and confident you are, the better you'll connect with them and help them find what they need.
✨Tip Number 3
Show your passion for beauty! Share your own skincare journey or favourite products during interviews. This personal touch can make you stand out as a genuine brand ambassador who truly cares about helping others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Liz Earle team and ready to embrace our values.
We think you need these skills to ace Liz Earle - Customer Advisor in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles or experiences. This will help us see how you fit into our culture.
Be Personable and Engaging:Remember, this role is all about building relationships with customers. Use a friendly tone in your application and share examples of how you've successfully connected with customers in the past. We want to see your personality!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare
Before the interview, brush up on your skincare knowledge. Familiarise yourself with Liz Earle's product range and their benefits. This will not only show your passion for the brand but also help you answer questions about how you can assist customers with their skincare needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully helped customers. Think about times when you went above and beyond to meet their needs. This will demonstrate your ability to build great relationships, which is key for a Customer Advisor role.
✨Embrace the Brand Values
Understand and embody Liz Earle's values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these principles resonate with you and how you would apply them in your role. This will show that you're not just looking for a job, but that you genuinely want to be part of the team.
✨Prepare Questions
Have a few thoughtful questions ready to ask during the interview. This could be about the Skin School development programme or how the team collaborates to meet sales targets. Asking questions shows your interest in the role and helps you gauge if it's the right fit for you.
