Liz Earle - Counter Manager in Edinburgh

Liz Earle - Counter Manager in Edinburgh

Edinburgh Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire your team while providing personalised skincare consultations to customers.
  • Company: Join the iconic Liz Earle brand with a strong heritage in natural beauty.
  • Benefits: Enjoy up to 75% employee discount, generous holiday, and a chance to become a certified skin expert.
  • Why this job: Be part of a passionate team that celebrates beauty and empowers customers every day.
  • Qualifications: Passion for skincare, leadership experience, and outstanding customer service skills.
  • Other info: Flexible working options available to suit your lifestyle.

The predicted salary is between 24000 - 36000 £ per year.

Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.

From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager's day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:

  • Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
  • Build great relationships with customers and colleagues
  • Provide personalised consultations and skin services
  • Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
  • Complete our award-winning 12-month Skin School development programme
  • Make sure your counter is beautifully presented to showcase the range of Liz Earle products
  • Be an ambassador for the Liz Earle brand

What you’ll need to have:

  • A passion for skincare and a love of Liz Earle
  • Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
  • Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
  • The ability to work with business plans, achieve sales targets and review individual and team performance
  • Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise

It would be great if you also have:

  • Experience using skincare products on customers

Our benefits:

  • Liz Earle Employee discount of up to 75%
  • Store discount (e.g., Boots or John Lewis)
  • Quarterly Liz Earle Goody Box
  • Discretionary team bonus scheme
  • Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
  • Generous holiday entitlement that increases with length of service
  • Personal Pension Scheme
  • We have a great range of benefits that go beyond salary and offer flexibility to suit you.

Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.

What’s next? If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in-store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.

Liz Earle - Counter Manager in Edinburgh employer: No7 Beauty Company

At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions natural beauty and customer care. Our commitment to employee growth is evident through our award-winning 12-month Skin School development programme and generous benefits, including up to 75% employee discount and a personal pension scheme. Join us on the Isle of Wight, where our values of We Care More, We Never Settle, and We Are One Team create a supportive environment for you to thrive and inspire others.
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Contact Detail:

No7 Beauty Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Liz Earle - Counter Manager in Edinburgh

✨Tip Number 1

Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service ethos. This will not only help you in interviews but also show your genuine passion for the role.

✨Tip Number 2

Practice your people skills! As a Counter Manager, you'll be leading a team and interacting with customers daily. Role-play scenarios with friends or family to boost your confidence in providing personalised consultations.

✨Tip Number 3

Network like a pro! Connect with current Liz Earle employees on LinkedIn or attend beauty events. This can give you insider tips and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle team and ready to embrace our values.

We think you need these skills to ace Liz Earle - Counter Manager in Edinburgh

Team Leadership
Motivational Skills
Customer Service
Sales Target Achievement
Business Planning
Relationship Building
Skincare Knowledge
Consultation Skills
Empathy
Performance Review
Coaching
Presentation Skills
Adaptability
Continuous Learning

Some tips for your application 🫡

Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your experiences with Liz Earle products and how they’ve impacted your skincare journey. We want to see that you genuinely care about helping others feel confident in their skin.

Highlight Your Leadership Skills: As a Counter Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've inspired or motivated a team, and how you’ve celebrated successes together. We’re all about teamwork here at Liz Earle!

Personalise Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the values of Liz Earle. Mention our Precious Recipe and how you embody 'We Care More, We Never Settle, We Are One Team'. This will show us you’re a great fit for our culture.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!

How to prepare for a job interview at No7 Beauty Company

✨Know Your Skincare Stuff

Before the interview, brush up on your skincare knowledge, especially about Liz Earle products. Be ready to discuss how you would advise customers on their skincare needs and share any personal experiences with the brand.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired your team to achieve targets or celebrated their successes, as this aligns perfectly with the role's requirements.

✨Emphasise Customer Service

Be ready to talk about your approach to outstanding customer service. Share stories that highlight your ability to connect with customers, treat them with empathy, and ensure they leave feeling confident and beautiful.

✨Align with Liz Earle Values

Familiarise yourself with Liz Earle's core values: We Care More, We Never Settle, We Are One Team. During the interview, demonstrate how your personal values align with these principles and how you can embody them as a Counter Manager.

Liz Earle - Counter Manager in Edinburgh
No7 Beauty Company
Location: Edinburgh
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  • Liz Earle - Counter Manager in Edinburgh

    Edinburgh
    Full-Time
    24000 - 36000 £ / year (est.)
  • N

    No7 Beauty Company

    100-200
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