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- Tasks: Lead and inspire your team while providing personalised skincare consultations to customers.
- Company: Join the iconic Liz Earle brand with a strong heritage in natural beauty.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a chance to become a certified skin expert.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be part of a passionate team that celebrates beauty and empowers customers every day.
- Qualifications: Passion for skincare, leadership experience, and outstanding customer service skills.
The predicted salary is between 24000 - 36000 £ per year.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
- Build great relationships with customers and colleagues.
- Provide personalised consultations and skin services.
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers.
- Complete our award-winning 12-month Skin School development programme.
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products.
- Be an ambassador for the Liz Earle brand.
What you’ll need to have:
- A passion for skincare and a love of Liz Earle.
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to.
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit.
- The ability to work with business plans, achieve sales targets and review individual and team performance.
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.
It would be great if you also have:
- Experience using skincare products on customers.
Our benefits:
- Liz Earle Employee discount of up to 75%.
- Store discount (e.g., Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- Generous holiday entitlement that increases with length of service.
- Personal Pension Scheme.
We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in-store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle - Counter Manager in Cardiff employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager in Cardiff
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service ethos. This will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll be leading a team and interacting with customers daily. Role-play scenarios with friends or family to boost your confidence in providing personalised consultations.
✨Tip Number 3
Network like a pro! Connect with current Liz Earle employees on LinkedIn or attend beauty industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle team and ready to embrace our values of We Care More, We Never Settle, We Are One Team.
We think you need these skills to ace Liz Earle - Counter Manager in Cardiff
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your experiences with Liz Earle products and how they’ve impacted your skincare journey. We want to see that you truly care about helping others feel confident in their skin.
Highlight Your Leadership Skills: As a Counter Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated a team or celebrated successes together. We’re looking for someone who can inspire and support their colleagues!
Emphasise Customer Service Experience: Outstanding customer service is key in this role. In your application, share specific examples of how you've gone above and beyond for customers. We want to know how you create welcoming and empathetic experiences for everyone who walks through the door.
Tailor Your Application to Us: Make sure your application reflects our values: We Care More, We Never Settle, We Are One Team. Use language that resonates with our ethos and shows you understand what it means to be part of the Liz Earle family. And remember, apply through our website for the best chance!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge, especially about Liz Earle products. Be ready to discuss how you would advise customers based on their individual needs and how you can inspire your team to share this passion.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired performance or celebrated success, as this aligns perfectly with what they’re looking for in a Counter Manager.
✨Emphasise Customer Service Excellence
Be ready to talk about your approach to outstanding customer service. Share stories that highlight your ability to connect with customers empathetically and ensure they feel valued, which is crucial for the role.
✨Demonstrate Your Passion for Learning
Express your enthusiasm for ongoing learning and development in skincare. Mention any relevant training or certifications you’ve pursued, and how you plan to continue expanding your expertise while at Liz Earle.