Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire your team while providing personalised skincare consultations to customers.
- Company: Join the renowned Liz Earle brand at John Lewis, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and opportunities for professional development.
- Why this job: Be part of a passionate team that celebrates beauty and empowers customers every day.
- Qualifications: Experience in team leadership and outstanding customer service skills are essential.
- Other info: Flexible working options available, including job shares and reduced hours.
The predicted salary is between 28800 - 43200 £ per year.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager's day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager.
Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What you'll need to have:
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have:
- Experience using skincare products on customers
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in-store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle Counter Manager - John Lewis - Southampton in Bracknell employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle Counter Manager - John Lewis - Southampton in Bracknell
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service approach. This will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll be leading a team and interacting with customers daily. Role-play scenarios with friends or family to boost your confidence in providing personalised consultations.
✨Tip Number 3
Showcase your leadership style! Think about examples from your past experiences where you've inspired and motivated a team. Be ready to share these stories during your interview to demonstrate how you can drive performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Liz Earle Counter Manager - John Lewis - Southampton in Bracknell
Some tips for your application 🫡
Show Your Passion for Skincare: Make sure to highlight your love for skincare and Liz Earle products in your application. We want to see that you genuinely care about helping customers feel confident and beautiful in their own skin!
Demonstrate Leadership Skills: Since this role involves leading a team, share examples of how you've inspired and motivated others in the past. We’re looking for someone who can nurture team development and celebrate successes together.
Tailor Your Application: Take the time to customise your application to reflect the values and ethos of Liz Earle. Use our language and show us how you embody 'We Care More, We Never Settle, We Are One Team' in your work.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Liz Earle.
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge, especially about Liz Earle products. Be ready to discuss their ingredients, benefits, and how they align with the brand's ethos. This will show your passion for the role and help you connect with customers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired others to achieve targets or celebrated successes. This will demonstrate that you can embody the 'We Are One Team' value.
✨Practice Customer Interactions
Since outstanding customer service is key, practice how you would handle different customer scenarios. Think about how to make each customer feel welcomed and understood, as this aligns perfectly with the brand's commitment to care.
✨Be Ready to Discuss Business Plans
Familiarise yourself with how to create and implement business plans to drive sales. Be prepared to discuss your approach to achieving targets and how you would review team performance. This shows you're not just passionate but also strategic.
