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- Tasks: Lead and inspire your team while providing exceptional skincare consultations to customers.
- Company: Join the renowned Liz Earle brand at John Lewis, Southampton.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a bonus scheme.
- Why this job: Be part of a passionate team that celebrates natural beauty and customer care.
- Qualifications: Experience in skincare and team leadership with a passion for customer service.
- Other info: Flexible working options available; great career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager's day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager.
Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What you’ll need to have:
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have:
- Experience using skincare products on customers
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in-store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle Counter Manager - John Lewis - Southampton in Altrincham employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle Counter Manager - John Lewis - Southampton in Altrincham
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service approach. This will not only help you in interviews but also show your genuine passion for skincare.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll need to inspire and motivate your team while building relationships with customers. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Prepare some questions for your interviewers. Show them you're engaged and interested in the role by asking about team dynamics, sales strategies, or how they celebrate successes. It’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Liz Earle team and ready to embrace our ethos.
We think you need these skills to ace Liz Earle Counter Manager - John Lewis - Southampton in Altrincham
Some tips for your application 🫡
Show Your Passion for Skincare: Make sure to highlight your love for skincare in your application. We want to see how your enthusiasm aligns with our values at Liz Earle, so share any personal experiences or knowledge that showcase your passion!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that make you a great fit for the Counter Manager role. We appreciate when candidates show they’ve done their homework.
Highlight Team Leadership Experience: Since this role involves leading and motivating a team, be sure to include examples of your leadership experience. We want to know how you've inspired others and achieved success together, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our Liz Earle family!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge, especially about Liz Earle products. Be ready to discuss their ingredients and benefits, as well as how they align with the brand's ethos of natural beauty.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired your team to achieve targets or celebrated their successes, as this will resonate well with the role.
✨Customer Service is Key
Be ready to share your experiences in providing outstanding customer service. Think of scenarios where you went above and beyond for a customer, as this aligns perfectly with Liz Earle's commitment to empathy and understanding.
✨Bring Your Passion
Let your enthusiasm for skincare and the Liz Earle brand shine through during the interview. Share why you love the brand and how it fits into your personal values, as this will help you connect with the interviewers on a deeper level.
