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- Tasks: Lead and inspire your team while providing personalised skincare consultations to customers.
- Company: Join the iconic Liz Earle brand with a strong heritage in natural beauty.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and professional development opportunities.
- Why this job: Be part of a passionate team that empowers customers to feel confident in their skin.
- Qualifications: Experience in skincare and team leadership, with a passion for customer service.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager's day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager.
Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in-store promotions and Liz Earle offers
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What you’ll need to have:
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have:
- Experience using skincare products on customers
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in-store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Liz Earle Counter Manager in Altrincham employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle Counter Manager in Altrincham
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products and values. This way, when you chat with the interviewers, you can show your passion and understanding of what makes Liz Earle special.
✨Tip Number 2
Practice your people skills! Since this role is all about inspiring and motivating a team, think of examples from your past where you've led a group or helped someone feel confident. Share those stories during your interview to showcase your leadership style.
✨Tip Number 3
Don’t forget to highlight your customer service experience! Think about times when you’ve gone above and beyond for a customer. This will show that you truly care about making people feel beautiful and valued, which is key for a Counter Manager.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Liz Earle family. Good luck!
We think you need these skills to ace Liz Earle Counter Manager in Altrincham
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your personal experiences with Liz Earle products and how they’ve impacted your skincare journey. We want to see that you genuinely care about helping others feel confident in their skin.
Highlight Your Leadership Skills: As a Counter Manager, you'll be leading a team, so make sure to showcase any previous experience you have in motivating and inspiring others. Use specific examples of how you've supported your team in the past, and how you plan to do the same at Liz Earle.
Emphasise Customer Service Excellence: Outstanding customer service is key in this role. In your application, share stories that demonstrate your ability to connect with customers and provide them with personalised consultations. We want to know how you ensure every customer feels valued and understood.
Tailor Your Application to Us: Make your application stand out by tailoring it specifically to Liz Earle. Use our values like 'We Care More' and 'We Never Settle' to guide your writing. And remember, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at No7 Beauty Company
✨Know Your Skincare Stuff
Brush up on your skincare knowledge, especially about Liz Earle products. Be ready to discuss their ingredients, benefits, and how they align with the brand's ethos. This will show your passion for skincare and help you connect with customers during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you inspired performance or celebrated team success. This will demonstrate that you can embody the 'We Are One Team' value that Liz Earle holds dear.
✨Emphasise Customer Service Excellence
Be ready to share stories that highlight your outstanding customer service skills. Discuss how you've built relationships with customers and provided personalised consultations. This will illustrate your ability to create a welcoming environment, which is crucial for the role.
✨Plan for Sales Success
Familiarise yourself with business planning and sales strategies. Prepare to discuss how you would achieve and exceed sales targets at the counter. Showing that you can drive promotions and understand performance metrics will set you apart as a candidate.
