At a Glance
- Tasks: Elevate retail performance through impactful education and engaging training sessions.
- Company: Join Puig, a family company in the luxury fashion and beauty industry.
- Benefits: Enjoy a competitive salary, learning opportunities, and a creative work culture.
- Other info: Embrace an entrepreneurial spirit and grow within an international company.
- Why this job: Make a positive impact while working with inspiring brands and diverse teams.
- Qualifications: 2-3 years in education or training, ideally in beauty or retail.
The predicted salary is between 40000 - 50000 £ per year.
Who we are... Join a home of Love Brands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you love. Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.
The Opportunity... The Education Manager for prestige portfolio (Rabanne, Jean Paul Gaultier, Carolina Herrera) is responsible for elevating retail performance and customer experience across Puig UK&I through the delivery of impactful education, onboarding, and digital learning initiatives. This role ensures that training translates into confident in-store behaviours, strong brand advocacy, and measurable improvements in customer experience and retail KPIs. Working closely with retail teams, brand stakeholders, and global partners, the role combines strategic planning with hands-on execution to drive learning engagement, support new product launches, strengthen onboarding, and embed service excellence across all customer touchpoints.
Key Responsibilities...
- Retail Education & Training Delivery
- Deliver training programmes that align with brand priorities, commercial goals, and the marketing calendar.
- Run engaging in-person and virtual sessions to build product expertise, selling confidence, and elevated service behaviours.
- Support retailer events including conferences and roadshows, focusing on product storytelling and sales techniques.
- Develop Retail Manager capability through practical coaching and leadership training.
- Digital Learning & Content Management
- Create and maintain digital learning content across Puig’s education platforms, ensuring alignment with UK priorities and global direction.
- Manage the Brand Experience platform including content deployment, communication, and learner engagement.
- Monitor platform performance and recommend improvements to increase reach and participation.
- Drive engagement initiatives to strengthen learning culture.
- Onboarding & Capability Development
- Lead the onboarding journey for multi-brand Ambassadors, acting as a key point of contact.
- Deliver quarterly onboarding programmes to introduce new starters to Puig, its brands, and service standards.
- Reinforce learning through follow-up, action planning, and in-store behavioural support.
- Customer Experience
- Execute Customer Experience Survey activity to support continuous improvement across UK&I.
- Translate insights into action for Regional Managers and field teams.
- Identify opportunities to elevate service and retail capability through insight-led education.
- Education Excellence
- Ensure training tools and materials are planned, available, and effectively used.
- Maintain high standards of organisation across all education activity.
- Champion Puig values in all interactions and ways of working.
We'd love to meet you if you have...
- 2–3 years’ experience in an education, training, or similar role, ideally within beauty, luxury, or retail.
- Strong ability to deliver informative, engaging, and inspiring training experiences in both formal and informal settings.
- Demonstrable knowledge of the beauty industry across multiple categories.
- Strong planning, organisation, and project management skills, with the ability to manage multiple priorities effectively.
- Confident in analysing results, identifying insights, and turning them into clear actions that support field performance.
- Strong communication and stakeholder management skills, with the ability to work collaboratively across functions and levels.
- Advanced Microsoft Office skills, particularly in PowerPoint, Excel, Word.
- Good working knowledge of iOS and Android devices.
- Strong understanding of digital learning tools, communication platforms, and learner engagement methods.
- Experience using LMS platforms and managing digital learning content.
- Experience creating digital learning content, including video and e-learning assets.
- Knowledge of Rise 360 and Articulate 360.
- Understanding of social media platforms and how digital trends can support education engagement and content development.
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
A few things you'll love about us:
- An entrepreneurial, creative and welcoming work culture.
- A range of learning and development opportunities.
- An international company with plenty of opportunities to grow.
- A competitive compensation & benefits package.
Education Manager- Fragrance employer: No specific Brand','Carolina Herrera','Jean Paul Gaultier','Rabanne
At Puig, we pride ourselves on being more than just a workplace; we are a vibrant community of passionate individuals dedicated to creating Love Brands that inspire wellness and self-expression. As an Education Manager in our UK&I team, you will thrive in an entrepreneurial and creative environment that fosters personal growth through diverse learning opportunities, all while contributing to the success of renowned luxury brands. With a competitive benefits package and a commitment to making a positive impact, Puig is the ideal place for those seeking meaningful and rewarding employment in the beauty industry.
Contact Details:
No specific Brand','Carolina Herrera','Jean Paul Gaultier','Rabanne Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Education Manager- Fragrance
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and luxury sectors, especially those connected to Puig. Attend industry events or webinars to meet potential colleagues and learn more about the company culture.
✨Tip Number 2
Show off your skills! Prepare a portfolio or presentation that highlights your training experience and any successful projects you've led. This will help you stand out during interviews and showcase your ability to elevate retail performance.
✨Tip Number 3
Be ready to discuss your insights! Familiarise yourself with current trends in the beauty industry and think about how they could impact customer experience. This shows you're not just knowledgeable but also proactive about improving retail capabilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Puig family and being part of our mission to create Love Brands.
We think you need these skills to ace Education Manager- Fragrance
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the beauty and fragrance industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about elevating customer experiences and building Love Brands.
Tailor Your Experience:Make sure to highlight your relevant experience in education or training, especially if it’s within beauty or retail. We love seeing how your past roles have prepared you for this opportunity, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps – we’re all about making things digestible!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community!
How to prepare for a job interview at No specific Brand','Carolina Herrera','Jean Paul Gaultier','Rabanne
✨Know Your Brands Inside Out
Before the interview, dive deep into Puig's portfolio, especially the brands you'll be working with like Rabanne and Jean Paul Gaultier. Understand their values, recent campaigns, and customer engagement strategies. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Training Skills
Prepare to discuss your previous experience in delivering training sessions. Bring examples of how you've engaged participants and improved their skills. Highlight any innovative methods you've used, especially in digital learning, as this role heavily focuses on creating impactful educational content.
✨Be Ready to Analyse and Adapt
Since the role involves monitoring platform performance and translating insights into actions, be prepared to discuss how you've previously analysed results and made recommendations. Think of specific instances where your insights led to measurable improvements in performance or customer experience.
✨Emphasise Collaboration and Communication
This position requires strong stakeholder management skills. Be ready to share examples of how you've successfully collaborated across different teams or functions. Highlight your communication style and how it has helped you build relationships and drive projects forward in a retail or education setting.
