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- Tasks: Guide clients through the tattoo journey, ensuring top-notch service and satisfaction.
- Company: Join No Regrets Tattoo Studios, a leading name in the tattoo industry since 2008.
- Benefits: Enjoy a competitive salary, commission, health care, and discounts on services.
- Why this job: Be part of a creative culture that connects artists with clients and celebrates individuality.
- Qualifications: 4 years in sales or customer service, with a passion for tattoos and excellent communication skills.
- Other info: This role is not an apprenticeship; travel between studios may be required.
The predicted salary is between 27500 - 38500 £ per year.
4 days ago Be among the first 25 applicants
Direct message the job poster from No Regrets Tattoo Studios
Head of Studio Management & Branding – NR Studios
Are you passionate about tattoos? Do you have experience in delivering excellent customer service? This might be the role for you.
Established in Cheltenham in 2008, No Regrets now has twelve studios across the country with the clear vision to connect tattoo collectors with artists. Creating a unique collaboration through the journey from inspiration and design to tattoo; connection is at the centre of what we believe leads to great artwork on the skin.
NR is looking for a proactive and enthusiastic Tattoo Sales Supervisor for their Cardiff location. The role will require the candidate to have strong customer service experience and empathetic communication skills, with an interest in tattoos.
The Job:
- Act as a consultant to all clients as part of the studio sales process, providing advice and recommendations to ensure the best possible service and outcome.
- Understand and deliver on KPI’s, working to achieve and exceed the goals of the business. Understand the importance of repeat custom and the value of recommendations.
- Deal with all booking enquiries, through telephone, email and face-to-face. Ensure proactive management of all studio systems and reporting.
- Have a clear focus on the client\’s journey, delivering a personal service to each client. Strive to always exceed expectations.
- Build excellent relationships with the artists, understanding the different styles and preferences of each artist to match them perfectly with each client.
- Work proactively within all aspects of the role, showing care and attention to detail with every task.
An understanding of the tattoo process and being able to advise clients effectively is essential to this role.
About You:
- An interest in tattoos and new innovations within the industry is essential or a willingness to learn.
- An understanding of the tattoo process from enquiry through to aftercare, is also desirable.
- Self-starter with a proactive approach to understanding a growing business.
- Previous experience in a luxury brand, ideally within customer service or sales, of at least 4 years is essential.
- Excellent communication skills, whether in person, over the phone or via email. You will often be translating a clients’ vision to the artist and vice versa, so the ability to relate to people on multiple levels is essential.
- You will need to be personable and confident around new people, as you will be meeting new clients frequently and working with a diverse team.
Occasional travel between studios may be required so you will either need a full, clean driving licence with access to a car, or be willing to travel via public transport.
The ideal candidate will be based in the Cardiff area (or within a commutable distance) in order to work within the studio.
This role is not a tattoo apprenticeship, nor will it lead to one.
Job Types:
Full-time, Permanent
Pay:
From £33,000.00 per year + commission
Additional pay:
- Bonus / Commission pay
- Company pension
- Health Care
- Discounted Services
Schedule:
- 8 hour shift
- Tuesday – Saturday
Experience:
- Sales: 4 years (required)
Seniority level:
Mid-Senior level
Employment type:
Full-time
Industries:
Retail Art Supplies
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Contact Detail:
No Regrets Tattoo Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tattoo Sales Supervisor
✨Tip Number 1
Familiarise yourself with the tattoo industry and current trends. Being knowledgeable about different styles, artists, and techniques will help you connect with clients and demonstrate your passion for tattoos during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's through volunteering or part-time work, showcasing your ability to communicate effectively and empathetically will be crucial in this role.
✨Tip Number 3
Network within the tattoo community, both online and offline. Attend local tattoo events or conventions to meet artists and potential clients, which can provide valuable insights and connections that may benefit your application.
✨Tip Number 4
Prepare to discuss your previous sales experience in detail. Be ready to share specific examples of how you've met or exceeded KPIs in past roles, as this will demonstrate your capability to drive results in the Tattoo Sales Supervisor position.
We think you need these skills to ace Tattoo Sales Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Tattoo Sales Supervisor position. Tailor your application to highlight relevant experience in customer service and sales.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for tattoos and your understanding of the tattoo process. Mention specific experiences that demonstrate your customer service skills and ability to build relationships.
Highlight Relevant Experience: In your CV, emphasise your previous experience in sales or customer service, particularly within luxury brands. Use quantifiable achievements to showcase how you've met or exceeded KPIs in past roles.
Show Enthusiasm for the Industry: Convey your interest in tattoos and any knowledge of current trends in the industry. This can set you apart from other candidates and show that you're genuinely invested in the role.
How to prepare for a job interview at No Regrets Tattoo Studios
✨Show Your Passion for Tattoos
Make sure to express your enthusiasm for tattoos during the interview. Share any personal experiences or stories that highlight your interest in the art form, as this will resonate with the hiring team at No Regrets Tattoo Studios.
✨Demonstrate Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Highlight situations where you went above and beyond to meet client needs, as this is crucial for the Tattoo Sales Supervisor position.
✨Understand the Tattoo Process
Familiarise yourself with the tattoo process, from initial enquiry to aftercare. Being able to discuss this knowledgeably will show that you are serious about the role and can effectively advise clients.
✨Build Rapport with the Interviewers
Since you'll be working closely with clients and artists, it's important to demonstrate your interpersonal skills. Engage with the interviewers, ask questions, and show that you can connect with people on multiple levels.
