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- Tasks: Guide clients through their tattoo journey, ensuring top-notch service and satisfaction.
- Company: Join No Regrets, a leading tattoo studio chain connecting artists with collectors since 2008.
- Benefits: Enjoy casual dress, company pension, healthcare, and discounted services.
- Why this job: Be part of a creative culture that values connection and artistic expression in the tattoo world.
- Qualifications: 4 years in sales or customer service, with a passion for tattoos and excellent communication skills.
- Other info: This role requires occasional travel; it's not a tattoo apprenticeship.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about tattoos? Do you have experience in delivering excellent customer service? This might be the role for you. Established in Cheltenham in 2008, No Regrets now has twelve studios across the country with the clear vision to connect tattoo collectors with artists. Creating a unique collaboration through the journey from inspiration and design to tattoo; connection is at the centre of what we believe leads to great artwork on the skin.
NR is looking for a proactive and enthusiastic Tattoo Sales Supervisor for their Bristol location. The role will require the candidate to have strong customer service experience and empathetic communication skills, with an interest in tattoos.
The Job:
- Act as a consultant to all clients as part of the studio sales process, providing advice and recommendations to ensure the best possible service and outcome.
- Understand and deliver on KPI’s, working to achieve and exceed the goals of the business.
- Understand the importance of repeat custom and the value of recommendations.
- Deal with all booking enquiries, through telephone, email and face-to-face.
- Ensure proactive management of all studio systems and reporting.
- Have a clear focus on the client's journey, delivering a personal service to each client.
- Strive to always exceed expectations.
- Build excellent relationships with the artists, understanding the different styles and preferences of each artist to match them perfectly with each client.
- Work proactively within all aspects of the role, showing care and attention to detail with every task.
- An understanding of the tattoo process and being able to advise clients effectively is essential to this role.
About You:
- An interest in tattoos and new innovations within the industry is essential or a willingness to learn.
- An understanding of the tattoo process from enquiry through to aftercare, is also desirable.
- Self-starter with a proactive approach to understanding a growing business.
- Previous experience in a luxury brand, ideally within customer service or sales, of at least 4 years is essential.
- Excellent communication skills, whether in person, over the phone or via email.
- You will need to be personable and confident around new people, as you will be meeting new clients frequently and working with a diverse team.
Occasional travel between studios may be required so you will either need a full, clean driving licence with access to a car, or be willing to travel via public transport. The ideal candidate will be based in the Bristol area (or within a commutable distance) in order to work within the studio. This role is not a tattoo apprenticeship, nor will it lead to one.
Job Types: Full-time, Permanent
Additional pay: Bonus / Commission pay
Benefits: Casual dress, Company pension, Health Care, Discounted Services
Schedule: 8 hour shift, Tuesday - Saturday
Experience: Sales: 4 years (required)
Work Location: In person
Tattoo Sales Supervisor employer: No Regrets Tattoo Studios
Contact Detail:
No Regrets Tattoo Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tattoo Sales Supervisor
✨Tip Number 1
Familiarise yourself with the tattoo industry and current trends. This will not only help you understand the products and services better but also allow you to engage in meaningful conversations with clients and artists, showcasing your passion for tattoos.
✨Tip Number 2
Network with local tattoo artists and enthusiasts. Attend tattoo conventions or local events to build relationships within the community. This can give you insights into customer preferences and help you stand out as a knowledgeable candidate.
✨Tip Number 3
Demonstrate your customer service skills in real-life scenarios. Consider volunteering or working part-time in a customer-facing role to refine your communication and interpersonal skills, which are crucial for this position.
✨Tip Number 4
Prepare to discuss how you would handle specific customer situations during the interview. Think of examples where you've exceeded customer expectations or resolved conflicts, as this will show your proactive approach and problem-solving abilities.
We think you need these skills to ace Tattoo Sales Supervisor
Some tips for your application 🫡
Show Your Passion: In your application, make sure to express your passion for tattoos. Share any personal experiences or interests related to the tattoo industry that demonstrate your enthusiasm and understanding of the art form.
Highlight Customer Service Experience: Emphasise your previous customer service roles, especially in luxury brands. Provide specific examples of how you delivered excellent service and built relationships with clients, as this is crucial for the Tattoo Sales Supervisor position.
Demonstrate Communication Skills: Since the role requires strong communication skills, include examples of how you've effectively communicated with clients and team members in past positions. Highlight your ability to translate client visions to artists and vice versa.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'proactive', 'empathetic communication', and 'client journey', to show that you understand the role and its requirements.
How to prepare for a job interview at No Regrets Tattoo Studios
✨Show Your Passion for Tattoos
Make sure to express your enthusiasm for tattoos during the interview. Share any personal experiences or stories that highlight your interest in the art form, as this will resonate with the interviewers and demonstrate your genuine passion for the industry.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your previous roles where you provided outstanding customer service. Highlight situations where you went above and beyond to meet client needs, as this is crucial for a role that focuses on client relationships and satisfaction.
✨Understand the Tattoo Process
Familiarise yourself with the tattoo process, from initial consultation to aftercare. Being able to discuss this knowledgeably will show that you are serious about the role and can effectively advise clients, which is a key part of the job.
✨Build Rapport with the Interviewers
Since you'll be working closely with clients and artists, it's important to showcase your interpersonal skills. Engage with the interviewers, ask questions, and show that you can connect with people easily, as this will reflect your ability to build relationships in the studio.
