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For Companies At a Glance
- Tasks: Lead and coordinate amazing events, ensuring every detail is perfect for clients.
- Company: Join a vibrant venue known for hosting unforgettable conferences and banquets.
- Benefits: Enjoy staff discounts, birthday gifts, and extra holiday time off.
- Why this job: Make memorable experiences while developing your leadership and event management skills.
- Qualifications: Experience in event planning and strong leadership skills are essential.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
As a Conference & Banqueting Manager, you are responsible for overseeing the planning, organisation, and successful execution of conferences, banquets, and other events at the venue. You lead the conference and banqueting team, working closely with clients to ensure all event specifications are met. Your role involves coordinating with various departments to ensure smooth event operations, delivering exceptional service, and maintaining the highest standards of quality. You will play a key role in enhancing the venue's reputation by providing memorable experiences for clients and guests.
Key Responsibilities
- Event Planning & Coordination
- Oversee the planning and execution of all conferences, banquets, and private events, ensuring every detail aligns with client specifications and expectations.
- Collaborate with clients to understand their requirements, advising on event logistics, layout, and technical needs to ensure seamless execution.
- Coordinate event logistics with various departments, including catering, audio-visual, and housekeeping, ensuring all aspects of the event are well-prepared and delivered on time.
- Ensure all events are tailored to client preferences, including room setup, décor, and equipment, while maintaining budget and operational guidelines.
- Lead, train, and supervise the conference and banqueting team, ensuring staff are well-prepared and equipped to deliver excellent service.
- Delegate tasks effectively, ensuring a high standard of service and efficiency during events.
- Monitor staff performance during events, offering guidance and support where needed to maintain smooth operations.
- Conduct regular performance reviews, offering feedback and ensuring continuous professional development for the team.
- Guest Relations & Service Excellence
- Act as the main point of contact for clients throughout the planning and execution of their events, ensuring their needs are met and any issues are resolved promptly.
- Ensure that all guest requests, including special dietary needs or last-minute changes, are addressed quickly and efficiently.
- Monitor guest satisfaction during events, proactively addressing any concerns to ensure a positive experience.
- Foster strong relationships with clients, encouraging repeat business and referrals through exceptional service.
- Operational Oversight & Budget Management
- Oversee the operational aspects of each event, from initial setup to breakdown, ensuring everything runs smoothly and according to plan.
- Manage event budgets, ensuring that costs are kept within agreed parameters while maintaining quality standards.
- Review event specifications and prepare detailed schedules and staffing plans to ensure the smooth running of each event.
- Ensure the efficient use of resources and equipment, maintaining an organised inventory of supplies and reporting any shortages or issues.
- Health, Safety & Compliance
- Ensure that all events comply with health and safety regulations, including food handling, fire safety, and general venue safety.
- Monitor and enforce hygiene standards, ensuring the event spaces are clean and well-maintained throughout the event.
- Oversee the safe and correct use of equipment and event materials, ensuring that all safety protocols are followed.
- Evaluate each event after its conclusion, gathering feedback from clients and staff to identify areas for improvement.
- Provide insights and recommendations to senior management for enhancing event offerings, service delivery, and operational efficiency.
- Maintain accurate event records and reports, ensuring that all financial transactions, billing, and contracts are completed promptly and accurately.
Qualifications and Skills
- Proven experience in conference and banqueting management, event planning, or hospitality, preferably in a leadership role.
- Strong leadership skills, with the ability to motivate and manage a team effectively.
- Excellent communication and interpersonal skills, with the ability to interact with clients, staff, and stakeholders at all levels.
- Exceptional organisational and time-management skills, with the ability to handle multiple events simultaneously.
- A deep understanding of event logistics, catering operations, and audio-visual requirements.
- Strong problem-solving skills, with the ability to remain calm under pressure and find solutions to unexpected challenges.
- Budget management experience, with a focus on maintaining operational efficiency while delivering high-quality events.
- Knowledge of health, safety, and food hygiene regulations as they pertain to event management.
- Flexibility to work evenings, weekends, and holidays, as events often take place during these times.
Benefits
- Staff privileges and discounts
- Birthday and Christmas gifts
- Day off for your birthday
- Christmas Day and Boxing Day off
- Employee awards and rewards
- Sickness pay
- Holiday increase for each year of service
Conference & Banqueting Manager in Coventry employer: No Ordinary Hospitality Management
Contact Detail:
No Ordinary Hospitality Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Manager in Coventry
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in your desired field. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its recent events. Tailor your responses to show how your experience aligns with their needs. Practise common interview questions and think of examples that highlight your skills in event management and guest relations.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Conference & Banqueting Manager in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Conference & Banqueting Manager role. Highlight your relevant experience in event planning and management, and show us how you can lead a team to deliver exceptional service.
Showcase Your Skills: We want to see your strong leadership and organisational skills shine through. Use specific examples from your past roles to demonstrate how you've successfully managed events and handled challenges under pressure.
Be Personable: Since this role involves a lot of client interaction, let your personality come through in your application. We love candidates who can build relationships and provide memorable experiences, so don’t be afraid to show us your communication style!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at No Ordinary Hospitality Management
✨Know Your Events
Familiarise yourself with the types of conferences and banquets the venue typically hosts. Be ready to discuss how you would tailor events to meet client specifications, showcasing your understanding of logistics, layout, and technical needs.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in past roles. Highlight your ability to motivate staff, delegate tasks effectively, and ensure high standards of service during events. This will demonstrate your readiness for a managerial position.
✨Master Budget Management
Be prepared to discuss your experience with budget management. Share specific instances where you maintained quality while keeping costs within agreed parameters, as this is crucial for the role.
✨Emphasise Guest Relations
Think of examples where you've gone above and beyond to ensure guest satisfaction. Discuss how you handle special requests or last-minute changes, as well as how you build strong relationships with clients to encourage repeat business.
