Head Housekeeper in Margate

Hello Margate

We’re now recruiting for a Head Housekeeper at No.42 Margate by GuestHouse.

Do
you run a tight ship and believe there’s no such thing as "clean enough"?
Can you spot a wonky cushion from across the room, know exactly when the linen
cupboard needs a top-up, and somehow make a team of people move like a
well-oiled machine? If so, we’d love to meet you.

No.42 Margate is a small but stylish, family-run boutique hotel, and we’re looking for a Head Housekeeper to lead our housekeeping operation. You’ll be equal parts leader, organiser, perfectionist and behind-the-scenes legend — making sure every room, corridor and guest space is looking its absolute best.

What you'll be doing

• Lead, motivate and inspire the housekeeping team to deliver consistently high standards.
• Take overall responsibility for the cleanliness and presentation of the hotel and guest bedrooms.
• Carry out regular room and public area checks, with an eagle eye for the details that make all the difference.
• Plan rotas, allocate workloads and ensure we have the right people in the right place at the right time.
• Manage linen, cleaning products and housekeeping stock, keeping everything organised and cost-effective.
• Train, coach and develop team members, making sure everyone understands our standards and takes pride in what they do.
• Work closely with Front Office, Maintenance and other departments to make sure guest requests and room issues are dealt with quickly.
• Monitor housekeeping standards and guest feedback, continually looking for ways to make things even better.
• Be hands-on when needed — because sometimes the best leaders are the ones who aren’t afraid to pick up a cloth and get stuck in.
• Help create a housekeeping environment that is friendly, supportive, well organised and just a little bit obsessed with getting the details right.

What we're looking for

• Previous experience in housekeeping, ideally at Head Housekeeper or senior supervisory level.
• A natural leader who knows how to motivate a team and bring out the best in people.
• Exceptionally high standards and a genuine eye for detail.
• Excellent organisation skills — because bedrooms, linen, rotas and last-minute check-ins wait for nobody.
• Someone who leads by example and isn’t afraid to roll up their sleeves.
• A calm, practical approach when things don’t quite go to plan.
• Someone who takes pride in creating beautiful spaces and memorable guest experiences.
• Reliability, discretion and a natural flair for hospitality.
• A good sense of humour and an appreciation for Margate’s creative, coastal spirit.

If your aspiration is to work for a company that understands you and trusts your instincts when it comes to hospitality, and you’ve been looking for this kind of role for a while...

Guess what? We’ve been looking for you too!

What's in it for you!

• Work in a stylish, intimate hotel that feels more like a home than a group of hotels.
• Be part of a small, close-knit team where your ideas matter.
• Competitive pay, and plenty of guest-powered stories.
• An extra holiday day for your birthday.
• All breaks are paid.
• Our team have their own team room - with their own pantry full of food, to use whenever they like. Grab a snack! Plus, get a free meal on shift.
• You can stay/dine with your family and friends in any of our hotels/restaurants/spas at a great discount.
• The satisfaction of turning a seaside break into a cherished memory.

Ready to lead with polish and pride?