At a Glance
- Tasks: Create engaging content for communications, training, and community platforms.
- Company: Join Tropic, a fast-growing beauty brand with a mission for a healthier world.
- Benefits: Enjoy hybrid working, generous holiday, and wellness perks.
- Other info: Dynamic work environment with opportunities for career advancement.
- Why this job: Be part of a creative team that values innovation and personal growth.
- Qualifications: Strong design skills, attention to detail, and interest in AI and technology.
The predicted salary is between 28000 - 30000 £ per year.
About The Role
At Tropic, we believe brilliant content has the power to inspire action, build confidence and create connection. We’re looking for a Learning & Communications Coordinator to help bring our communications, training and engagement experiences to life. This is a creative, hands‑on role for someone who loves turning ideas into beautifully crafted content that people genuinely enjoy receiving and using. You'll work closely with our Communications Manager, Learning & Development Specialist and wider Ambassador Development team, transforming strategies, copy and concepts into polished, engaging, mobile‑first content, across emails, training materials, community platforms and digital learning resources. This role is perfect for someone early in their career with strong creative instincts, excellent attention to detail and a genuine curiosity for AI and smarter ways of working.
Key Responsibilities
- Communications Production
- Build and produce Ambassador emails, including event invitations, incentive updates, recognition campaigns and targeted communications.
- Ensure every communication is beautifully presented, mobile‑first and optimised for engagement.
- Source, organise and manage imagery, assets and supporting content for communications.
- Support email testing and performance analysis, using insights to continually improve results.
- Creation of automated Ambassador communications within our systems and CRM platforms.
- Learning Content Production
- Produce presentation decks, learning materials, workbooks, guides and toolkits for training programmes and live sessions.
- Support the creation of learning content for Tropic Pro, and use AI‑powered video tools such as Synthesia to create polished training videos and bite‑sized explainers.
- Community Content & Engagement
- Create content for our Ambassador and Leader Facebook communities, including recognition posts, product spotlights, polls and bite‑sized learning.
- Adapt training and communications into engaging, social‑ready formats.
- Innovation, AI & Continuous Improvement
- Embrace AI tools and emerging technology to improve efficiency and creativity.
- Build templates, processes and content systems that help the team work smarter.
- Stay curious about new platforms, trends and best practices.
What We're Looking For
- A strong eye for design, layout and visual storytelling.
- Excellent attention to detail and pride in producing high‑quality work.
- Confidence using Email design programmes, Adobe Creative Suite and PowerPoint.
- Experience building emails or working with CRM platforms.
- A genuine interest in AI, technology and finding smarter ways of working.
- Strong organisational skills and the ability to manage multiple projects simultaneously.
- A user‑first mindset, always thinking about how content will be received and experienced.
Desirable
- Basic video editing skills using tools such as CapCut, Premiere Pro or similar; familiarity with AI video tools such as Synthesia is a bonus.
- Experience creating content for social media or online communities.
- A background in beauty, training, education, community management or customer engagement.
What We Offer
- Employment Type: This role is offered full‑time, Monday to Friday, 9am to 5pm.
- Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon.
- Hybrid Working: Enjoy a blend of office and remote working with a minimum of 3 days in the office.
- Salary: £28,000 to £30,000 per annum.
- Benefits: Hybrid working, up to 33 days’ holiday. Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance (all available after a qualifying period). EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, dog‑friendly HQ with a chill zone and pool table, on‑site parking, regular social events, and well‑being treats throughout the year.
- Start Date: Immediate.
About Tropic
Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award‑winning skincare and beauty products that have made us one of the UK’s fastest‑growing beauty businesses. Our brand is certified vegan, cruelty‑free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in!
Tropic's Commitment to Equal Opportunities
Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.
Contact Details:
No.4 Design Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Communications Coordinator in London
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like No.4 Design Company Limited looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Learning & Communications Coordinator at No.4 Design Company Limited, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Learning & Communications Coordinator in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at No.4 Design Company Limited, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of No.4 Design Company Limited and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at No.4 Design Company Limited
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that No.4 Design Company Limited might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at No.4 Design Company Limited.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
