Strategic Supply Chain Planner & Systems Coordinator - Hybrid in Croydon

We are looking for a proactive and detail-driven Supply Chain Planning & Systems Coordinator to join our growing Supply Chain team. This role sits at the centre of our operations, supporting planning, logistics coordination and operational data across the business. You will work closely with teams including Product Development, Marketing, Finance, Quality and Operations to help ensure product availability and supply chain visibility.

Our environment is fast-paced and project-driven, with frequent product launches and operational initiatives that require strong coordination across teams. This role is ideal for someone who enjoys solving operational problems, working with systems and data, and contributing to process improvements within a growing supply chain function.

As the team evolves, we are moving from large manual Excel planning files towards more automated planning tools and AI-driven systems. This role will support that transition and contribute to projects aimed at improving reporting, automation, and planning visibility. This position provides excellent exposure to supply chain operations and offers a strong development pathway into Supply Planning responsibilities over time. Your work will help ensure products are available when our teams need them, supporting product launches, production schedules, and customer demand.

• Supporting the Supply Planning team with planning administration and data maintenance
• Maintaining planning spreadsheets and systems to ensure accurate supply and stock data
• Assisting with work order creation and supply planning documentation
• Supporting planners with supply plan updates and stock monitoring across product categories
• Raising and maintaining purchase orders in NetSuite
• Tracking supplier orders and following up on delivery schedules
• Maintaining PO trackers and ensuring consistency across planning systems
• Supporting supplier communication where required
• Tracking inbound shipments and maintaining ETA reporting used across departments
• Supporting logistics reporting and supply chain visibility across production and deliveries
• Coordinating with subcontractors and third-party partners where required
• Maintaining product, component and logistics information in NetSuite
• Uploading and maintaining product packaging and master carton data
• Maintaining supply chain master data including BoMs and product codes
• Supporting reporting accuracy across supply chain systems and planning tools
• Supporting improvements to supply chain reporting and operational dashboards
• Identifying opportunities to simplify or automate manual processes
• Assisting with the transition from Excel-based planning to automated supply planning tools such as Netstock
• Supporting data preparation, validation and testing during system or reporting improvements

• Strong organisational and administrative skills
• Advanced Excel and strong data-handling capability
• High attention to detail and data accuracy
• Ability to manage multiple priorities and deadlines
• Strong communication skills and ability to work cross-functionally

• Experience with ERP systems such as NetSuite or Netstock
• Exposure to supply chain, logistics, or planning environments
• Degree in Supply Chain, Operations, or a related field

• Comfortable working in a fast-paced operational environment
• Able to adapt quickly as priorities and timelines change
• Enjoys solving operational problems and improving processes
• Curious about systems, automation, and reporting improvements
• Proactive communicator who collaborates well with multiple teams

This role is offered full-time, Monday to Friday, 9am to 5pm. Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon. Enjoy a blend of office and remote working with a minimum of 3 days in the office.

Salary: £32,000 - £35,000 DOE

Benefits: Hybrid working, up to 33 days’ holiday. Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance (All available after a qualifying period). EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, dog-friendly HQ with a chill zone and pool table, on-site parking, regular social events, and plenty of well-being treats throughout the year.

Start Date: Immediate

Tropic's Commitment to Equal Opportunities: Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity!

Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.