Facilities & Maintenance Technician in Croydon

We’re looking for a Facilities & Maintenance Technician to help ensure the smooth running of our sites. In this role, you’ll lead on day‑to‑day site maintenance, small improvement projects, and general site upkeep, while also providing light operational support to our GMP factory. This is a hands‑on role suited to someone who enjoys solving practical problems and takes pride in keeping spaces safe, organised, and running efficiently. You’ll work across multiple areas of the sites, supporting both our facilities and production environments to ensure everything operates smoothly.

If you have a background in facilities, general maintenance, construction, or a similar hands‑on trade, and you’re looking to join a fast‑growing, purpose‑led skincare manufacturer where no two days are the same, we’d love to hear from you. This role is ideal for someone who enjoys variety, takes ownership of their work, and takes real pride in maintaining a well‑run and well‑presented site. Your work will play a key role in keeping our facilities and manufacturing environments running smoothly so our teams can continue creating award‑winning skincare.

• Facilities & Site Maintenance (approx. 75%)

• Carrying out site maintenance tasks including lighting, minor plumbing, carpentry, repairs, and general upkeep across the sites.
• Erecting walls, installing partitions, and supporting small‑scale internal build projects.
• Maintaining outdoor areas including grass cutting, weed clearing, and general landscaping.
• Monitoring and running our on‑site wastewater treatment system (training provided).
• Managing tools, equipment, and ensuring facilities remain clean, safe, and functional.
• Identifying opportunities to improve site functionality, organisation, and maintenance standards across the sites.
• Coordinating and supporting external contractors for specialist works when required.

• Assisting the technical and factory teams with basic tasks around equipment, including maintenance support, minor adjustments, breakdown assistance, line setups, and safety processes.
• Supporting a GMP manufacturing environment by ensuring facilities and factory support spaces remain clean, organised, and operational.
• Supporting machinery moves, setups, or technical tasks as needed.
• Ensuring technical areas and production support spaces remain tidy and well‑maintained.
• Carrying out preventative maintenance checks through the UpKeep CMMS, ensuring all planned preventative maintenance (PPM) schedules such as fire alarms, pest control, and HVAC systems are completed on time to identify and resolve issues before they impact operations.

• Proven experience in general maintenance, hotel engineering, property maintenance, or construction.
• Experience troubleshooting site or equipment issues and identifying practical solutions.
• Practical hands‑on skills, from fixing doors and patching walls to using power tools and carrying out basic plumbing tasks.
• Comfortable working in a manufacturing or industrial environment (prior exposure a plus, not a must).
• Comfortable with a physically active role that may include lifting, ladder work, and working both indoors and outdoors.
• Self‑starter who can manage their own workload across multiple sites.
• Good communication skills, a flexible approach, and a positive, can‑do attitude.

• Employment Type: This role is offered full‑time, Monday to Saturday, 7am to 7pm (4 day rotating shift – 4 days on, 3 days off).
• Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon.
• Salary: £38,000-£42,000 DOE.
• Benefits: Up to 33 days’ holiday. Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance (all available after a qualifying period). EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, dog‑friendly HQ with a chill zone and pool table, on‑site parking, regular social events, and plenty of well‑being treats throughout the year.
• Start Date: Immediate.

About Tropic: Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award‑winning skincare and beauty products that have made us one of the UK’s fastest‑growing beauty businesses. Our brand is certified vegan, cruelty‑free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world.

Tropic's Commitment to Equal Opportunities: Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.